Pack and ship orders to customers; order fulfillmentReceive, hang, steam, and organize sample merchandise to prep for live shows, while merchandising product bundles based on looks and stylesStyling assistance for Showroom prep; sample coordinationKnowledgeable of Dollskill brands and Whatnot live sales

Ensured merchandise and products were stocked and organized on the sales floor and in back room inventory. Cash handling, operated and worked with POS systems to process payment transactionsCustomer service & guest interaction: greeted every guest & assisted guest with their shopping experience; face to face interaction and via telephone Assisted team leads in visual merchandising and floor setsProcessed and constructed online order pickupsOperated multi-line phone systems by answering calls and assisting customers in a professional manner.-AchievementsActively participated in volunteer events Cross trained in multiple work areas ( Starbucks-Barista, cashier, sales floor)Balanced the needs of multiple customers simultaneously in a fast-paced retail environmentProcessed daily transactions in a timely manner; drive store sales

Managed e-commerce store: inventory, fulfillment, customer service, and photography• Responsible for packaging and labeling• Worked with the owner and remote assistants on daily customer service such as inquiries and customer returns• Assisted in managing online store inventory by adjusting quantity, eliminating defect inventory• Helped support customer invoicing process through direct messaging on Instagram

REVNTG is a vintage retailer on the brink of launching an innovative online platformInteracting and working as a team with Production Designer, Wardrobe Supervisor, social media intern, and web design intern. Assisted Costume Production Designer with New Productions.Research fashion trends and information Measuring clothing pieces to input product details on websiteOrganization and maintenance of inventory.Assisted brand owner with special projects; including research, organizing files, and data entry using Microsoft word and excel.-AchievementsWorked with a private brand owner to build a platform from the ground upContributed ideas and creativity Team collaboration to present successful outcomes

Special skill: Sewing, AlterationsProcessed daily transactions by working with POS systemsExceeded customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in.Assisted customers with order pickupsWorked as a team to meet and exceed sales goalsMaintained brand and operational standards (visual, cleanliness, etc)Processed shipment and ensured all merchandise was represented on the floor in full size runProblem solving while handling difficult situations Worked under pressure by meeting timely deadlines for alterations/hemmingAssisted with special projects as assigned by management-AchievementsDrive store sales by delivering great customer service and providing guests with product knowledge Cross trained in multiple work areasCollaborated with team members to lead Uniqlo special collaboration events

Supported a team selling Store environment that delivers a fashion focused Lane Bryant experience for our GuestOwn training and self developmentDemonstrated selling, incentives and product knowledge strategiesDrive store goals with each segmentBuilding Guest Loyalty by team selling; Pants, Cacique and CreditCovered Sales Floor and Fitting Room at all timesMaintained awareness of all sales promotions Effectively handled multiple Guests and projects Partnered with Store Leadership Team to execute floorsets to visual brand standards Replenished Sales Floor as neededExecuted Store Maintenance checklists (neat, clean and tidy) including Service DeskResponsible for contributing to the efforts to prevent shrink and safety awareness