Amber Yang Email & Phone Number

Toronto, Ontario, Canada

- Effectively research and report updates on education markets to develop a marketing strategy and plan.- Create student recruitment channels and maintain relationships with agents and partner schools to recruit students from Taiwan, Hong Kong, China, and Canada.- Provide prospective students in Taiwan, Hong Kong, China, and Canada with accurate and timely information about UMC college and UMC High School.- Organize and attend marketing events, international education fairs, and student orientations.- Provide the students ongoing support and refer students for professional academic consulting

Toronto, Ontario, Canada

- Provide exceptional direct and indirect customer service, ensuring a positive shopping experience and high customer satisfaction.- Expertly handle reductions, price changes, transfers, cash register operations, and successfully meet and exceed membership goals.- Play an active role in visual merchandising, aligning with H&M's guidelines to create appealing product displays and optimize sales opportunities.

Toronto, Ontario, Canada

- Executed dynamic social media marketing campaigns on Facebook and Instagram, as well as content marketing, resulting in a significant increase in student recruitment.- Proficiently managed email correspondence, sorting and delegating messages to relevant departments and colleagues, ensuring efficient communication.- Designed and organized monthly social events tailored to international students, aiding in their transition and fostering a sense of community and belonging.

Taichung City, Taiwan

- Spearheaded the creation of blog topics and managed social media platforms to enhance the company's B2B image.- Collaborated closely with the marketing department to enhance the conversion rate performance, optimizing customer interactions.- Co-designed a comprehensive business development model and a streamlined sales process system, contributing to increased efficiency.- Strategically planned and executed partner campaigns to expand the pool of potential leads, driving business growth.- Effectively coordinated an international team spanning the United States, Mexico, the Philippines, and China, ensuring project progress and success.- Formulated and presented sales proposals to clients, skillfully negotiating and closing deals.- Prepared and reported on monthly sales performance, ensuring transparent communication with shareholders.

Nantou County, Taiwan

- Facilitated seamless communication between agents, customers, and internal teams to address order inquiries effectively.- Conducted cost analysis, utilizing material bill of materials (BOM) and specifications, and formulated quotations aligned with the company's marketing strategy.- Spearheaded project management processes that involved close coordination between marketing, technical, and quality departments, ensuring projects moved forward efficiently.- Presented the company's vision and organized factory tours to enhance its image and foster cooperation opportunities.- Maintained regular reporting to the CEO on the status and performance of key customer projects, providing insights for decision-making.- Managed product information on the e-commerce website and orchestrated the supply chain and shipping logistics for timely deliveries.- Provided exceptional customer service to maintain high levels of customer satisfaction, thereby contributing to improved sales performance.

Nantou County, Taiwan, Taiwan

• Teamwork to obtain great sales during the busy season • Maintained store and display layer organized and clean • Presented product information to customers• Provided product demonstrations

Diploma Of Education, Specialized Sales, Merchandising And Marketing Operations

Bachelor'S Degree, Applied Foreign Language