Amber Zink Email & Phone Number

Wausau, Wisconsin, United States

Wausau, Wisconsin, United States

Wausau, Wisconsin Area

Lead a team of 13 store managers, four assistant managers, and 300+ hourly employees to achieve business results while creating and maintaining the Starbucks experience for customers, vendors, and industry partners.- Consistently exceeds customer expectations by providing hourly and salary employees with timely training and resources based on observation.

Muskego, Wisconsin

Monitored customer, market trends, and competitor activity, and provided strategic feedback to leadership.- Successfully trained eight newly hired employees and promoted them to store management roles.- Assisted with market development, opened a new store, and led recruiting, hiring, and training initiatives. As a result the store performed 30% higher than.

Greater San Diego Area

Trained and managed team members to create and maintain the Starbucks experience for customers while ensuring customer satisfaction and product quality, and managing safety and security within the department.

Greater San Diego Area

Promoted from barista to a shift supervisor in three months, and ran store operations, supervised employees, delegated responsibilities, trained baristas, and built positive staff relationships to attain operational excellence.

Oak Creek, Wisconsin

Oversaw 28 accounts across Southeastern/Central Wisconsin and Northern Illinois, coordinated product sales, liaised with distributors, and coached department managers to exceed sales targets.- Rebuilt, rebranded, and increased social media, email marketing, and web traffic by 120%.- Developed inventory supply chain processes from manufacting to distribution