Handle and direct incoming phone calls. Manage the front desk sign in and out process for visitors and vendors. Provide marketing information to visitors.… Responsible for providing concierge services to tenants, visitors, guests

*Process payments for all business lines. Reconcile cash, check, and charges, process daily reports andensure balance of end of day. Prepare daily cash deposit and directed. Assisted with the receipt and dataentry of tickets and travel product inventory and ordering of same as appropriate.*Established sales and service techniques to improve member/ client retention, to meet or exceed qualitystandard scores, and to meet established productivity goals. Effectively manage branch traffic patterns whilemembers and processing transactions.*Counsel potential members on the benefits and services of various membership plans with a concentrationon selling Plus, Premier and convenience billing. Conducted Membership review for existing members, updateand upgrade plans as appropriate. Counsel and sell financial services products.

Conduct preliminary interviews with prospective employee. Payroll.

Handling large group reservations. Coordinating group events such as weddings and corporate functions. Lightfiling. Overseeing front dest agents. Filling in with front desk room reservations.

Handling large group reservations. Coordinating group events such as weddings and corporate functions. Lightfiling. Overseeing front dest agents. Filling in with front desk room reservations.