Ambreen Basharat Email & Phone Number

Islamabad

Islamabad

Jinnah Avenue Blue Area

United Arab Emirates

United Arab Emirates

• As Customer Service Representative Duties included:
• Attending customers’ incoming calls on Helpline related to accounts, credit cards, loans, etc.
• Always solve customers’ all queries in very short time to take as customer first.
• Marketing Bank’s various products while receiving customers’ incoming calls, like loans and Balance Transfer Facility (BTF), insurance etc.
• Emails customers quires to the related department and management.
• Received Appreciations from the Bank.

Pakistan

• As a Relationship Officer Duties included:
• From April 2001 to February 2004 as Tele Sales Officer, Duties included sale of Citibank Credit Cards, supplementary credit card, promote payment solutions to clients through Small Installment Plan (SIP) loans and.
• From March 2004 to February 2006 promoted as Relationship Officer, Responsible for Marketing and Sale of the Bank credit card and Personal Loan,
• Recruit, train, assign, motivate, supervise, and manage Bank Marketing and Sales Officers to market
• Meet Sale targets set by the Bank, check accuracy of loan applications and related Documents; enter and manage financial data and report to the headquarters. Met targets and received Bank’s Appreciation and Award.

M.B.A; Of, Finance/Accounting

MBA

Diploma, Human Resource Management

Activities and Societies: HR Diploma HR

B.Com, Banking And Financial Support Services

Lahore through Government Commerce College for Women, Islamabad in 1998 in the subjects of Finance, Economics, Banking Currency.