Manager Of Adr
Current- Serves as primary contact with parties, party representatives, arbitrators, and mediators on assigned alternative dispute resolution claims.
- Maintains information in an online case management system (PRISM).
- Facilitates and proactively participates in preliminary hearing conferences fostering and promoting the AAA brand of services.
- Ensures ADR process is managed effectively, deadlines are met, neutrality is maintained during interactions with clients, roadblocks are identified and resolved.
- Advises panelists on procedural hearing management, jurisdiction and related issues and assists in monitoring case management skills of panelists.
- Ensures confidentiality of case information and case records.