Ambrose Hayes Email & Phone Number

Sydney, New South Wales, Australia

- Community engagement for City of Sydney's Share the Path safety and awareness campaign and other events. Promoting positive behaviour of people walking and riding on shared paths.- Utilising active listening and council talking points to assist the face-to-face engagement, focusing on the needs and concerns of the local community.- Answering questions and providing advice to the community about cycling in Sydney (route planning, how to get started, equipment).

- Deputy manager for the store, supervising a team of 50 people.- Manager of both the Technology and Print+Create department of the store, focusing on department and customer service standards, and the team's personal and collective development.- Understanding the needs of customers and resolving any conflicts that arise and often required complicated solutions.- Involved communication between multiple levels of authority, where decisions would have an impact on both the financial and social delegations of the store environment, and thus impacted how successfully the store ran.

Sydney, New South Wales, Australia

- Copy Centre role which developed my multitasking and problem solving through effective management of multiple customers and complicated printing jobs including department administration and training.- Provided excellent customer service answering frequent customer queries, further developing extensive knowledge of assorted consumer technologies, including phone enquiries.- Experience working point of sale, and managing customer returns orqueries.

- Member of the Ingka (IKEA) Young Leaders Forum, an advisory committee bringing together INGKA Global Senior Management alongside 20 of the most dynamic young leaders from across the globe.- Focusing on environment and sustainability, workers rights, refugees, AI, sustainable consumption and Fair and Equal Practices, among others.- Working to move IKEA's business model to a circular business model through communicating with different departments within the company to improve public communications, transparency, supplychain, and retail operations.- Travelled to Helsingborg, Sweden in August 2022 for an in person convening with Youth Leaders and INGKA Group Management

Sydney, New South Wales, Australia

⁃ Coordinated the online development of Climate Live’s digital infrastructure ⁃ Managed a full organisation migration to new a new email management and file system

Sydney, New South Wales, Australia

⁃ Team lead for running events at the school such as sport events, concerts, and outside events for different organisations. ⁃ Developed skills in stage planning, lighting, audio, visuals (photo and video), and general event management. ⁃ Assisted in transitioning the annual school concert to an online format, worked with recording studios and production companies.

Greater Sydney Area

⁃ Coordinated digital content and development for engagement with our target audience and internal team ⁃ Redeveloped website and style guide ⁃ Ran training to improve usage of CRM, onboarding, and communications platforms.

Bachelor Of Planning (Pathway To Master Of Urban Management And Planning), City/Urban, Community And Regional Planning

Education record