Alexandru Ambrosie Email & Phone Number

Geneva, Switzerland

IT Project Manager for migration and New Center Openings projects for Europe regions, North America & Canada.Responsible for: Team coordination and role identifying, time management, creating project boundaries, scope, revising proposals, technologies, systems, information specifications, schedules, budgets and human resources.

Geneva, Switzerland

▪ 1st and 2nd level support for enterprise customers: Regus (IWG), Biogen, Group-IPS, Remy Cointreau, Telesol,▪ Active Directory administration on Windows Server (users, machines, security rights, GPO, DNS, DHCP, DFS, etc.)▪ Microsoft 365 administration (licenses, groups, Azure AD, SharePoint, Teams, Exchange, etc.)▪ Manage (purchases, installations, configurations, inventory) the fleet of phones (Android and iOS) and laptops (Windows and MacOS) and master the creation/maintenance of configurations in the system (AD, Kace, CyberArk, Zscaler, InTune)▪ Troubleshoot and remediate network (TCP/IP, DNS, etc.), hardware and software issues▪ Set up IT infrastructure from scratch (IT Rack, Wi-Fi Access Points, Security Cameras, network printers, telephony with local and cloud server, Polycom and Barco video conferencing equipment, SONOS systems) while following the plan provided by the Project Manager.▪ NAS administration - Synology

Rennaz

▪ Migration project of 1500 workstation from 5 other hospitals▪ Maintain good communication with the project manager▪ Installation, configuration, adjustment and troubleshooting▪ Work in the hospital environment▪ Ensure customer satisfaction▪ Deliver daily reports▪ Team work

Région De Genève, Suisse

▪ Reports - deliver weekly reports▪ Ensure customer satisfaction▪ Maintenance of the computer network▪ Update and upgrade as needed▪ Installation, configuration, adjustment and troubleshooting▪ Implemented of video surveillance and external surveillance (Web, phone applications, etc.)▪ Implemented a new system (based on Excel) to automatically enter and calculate (using VBA) hours worked, salary and labor cost for each employee

Département De Iasi, Roumanie

▪ Assist clients in their IT purchases▪ Customer support for warranty repairs▪ Installation of operating systems, antivirus, office suite, etc.▪ Changement of hardwares components (HDD, Ram screens, keyboards, etc.)▪ Work with clients to identify IT issues and provide advice on the solution

Département De Iasi, Roumanie

▪ Windows XP / 7 / 8 / 10 - Support on site / remote / telephone for installation, troubleshooting and management▪ Assist customers in their IT purchases▪ Support and maintenance at the customer▪ Work with clients to identify problems and give advice on the solution▪ Test and repair of defective equipment▪ Handling of all types of devices: computers office, laptops, smartphones, etc.▪ Diagnose and replace defective components

Département De Iasi, Roumanie

▪ Assisting end users with hardware, software and operating system issues▪ Installing, configuring, fine tuning and troubleshooting▪ Configuring the network layout, made out of 40+ workstations▪ Access system management - employee management and configuration▪ Administration and support for mobile and wireless devices▪ Cisco Wireless configuration▪ Support for Windows XP/Vista/7/8 - installation, troubleshooting & management▪ Remote access (Team Viewer, RDP, Windows Remote assistance)▪ Hardware maintenance and support - laptops, desktops, printers, etc.