Annamaria Calabretta Email & Phone Number

Toronto, Ontario, Canada

Saint-Laurent, QC

 Placement of orders, refunds, and exchanges Managed incoming coming calls Opened and maintained customer accounts by recording account information Resolved product or service problems by clarifying the customer’s complaint Built sustainable relationships of trust through open and interactive communication Contributed to team effort by accomplishing.

Saint-Laurent, QC

 Performed move-ins/move-outs of commercial properties, and prepared all documentation Maintained open lines of communication between tenants and various departments Answered incoming calls and in-person inquiries from tenants and colleagues Scheduled appointments for the coordination team, and followed up on action items Performed data entry.

Kirkland, QC

 Conducted pre-screening phone interviews both in French and English  Assisted candidates in filling out background check form and medical questionnaire Performed clerical functions and special projects as assigned

Ottawa, ON

 Networked and created alliances with stakeholders/health partners and encouraged relationships with medical/non-medical professionals, consumer groups and collaborated with departmental officers, provincial/territorial government officials on the analysis of issues and made recommendations Analyzed and assessed federal and provincial health policies to.

Ottawa, ON

 Provided file searches on residential schools for colleagues and working teams Represented the Department at the Royal Commission on Aboriginal Peoples (RCAP) hearings and briefed intra-departmental committee hearings Prepared ministerial correspondence, briefing notes and minut

Diploma Of Administrative Professional

Master’S Degree, Public Policy & Public Administration