Alex Mccausland Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Eden Prairie, Minnesota, United States

• Program seasonal menu rollouts and monthly specials in our Toast point of sale system.• Ensure correct station routing and timing to provide properly expedited food preparation.• Collaborate with company chefs and managers to alter programming to fit the needs of each restaurant.

Maple Grove, Minnesota, United States

• Lead and manage over 80 staff members with $5.6M in annual sales with a focus on ensuring smooth functioning. • Coordinate in training and successful deployment of Toast POS systems to manage, prioritize, and track orders. • Design training and standards guide for banquet and delivery programs to retain uniformity in processes. • Ascertain optimum usability of Toast sales data through pivot tables in MS Excel to deliver accurate sales insights. • Outperformed year-over-year sales continuously despite government restrictions on seating and capacity amidst the pandemic and proper compliance with COVID-19 safety policies. • Strengthened professional skills by researching and gaining knowledge about the usage of Toast and Restaurant365’s platforms to administer sales, COGS, and labor.

Crave West End And Maple Grove

• Ordered products and maintained high standards for a department accountable for over 20% of revenue. • Drove $1.2M in sales by purchasing/managing liquor, beer, and wine inventory and providing exceptional services. • Fulfilled staffing needs in accordance with workload by interviewing, hiring, onboarding, and coaching new hires.• Ensured seamless running of daily processes by preparing day-to-day work plans aligned with forecasts, budgets, and business trends to control labor. • Maximized guest experience through efficient management of the restaurant floor and employees as well as evaluation and improvement of customer service. • Promoted team spirit and a productive work environment by training and motivating staff members to follow Crave’s core values; Create Happiness, Respect Everyone, Value Teamwork, Act with Integrity, Exude Pride, and Passion.

Crave - Multiple Locations

• Received multiple promotions during my tenure at Crave, based on utmost dedication toward work excellence. • Enhanced guest check average by executing effective salesmanship techniques and providing guidance to guests. • Complied with the company’s applicable standards while preparing, plating, and presenting dishes with strong multitasking skills.

Greater Minneapolis-St. Paul Area

A/V Hand: I worked for Kinvat on a project basis setting up sound, lighting, and projection equipment for corporate events.Training Guide: I built a training manual for the Mable Tainter Theater in Menomonie, Wi for their lighting board and equipment. Personal Assistant: I worked with Extraordinary Events to produce the grand opening of the Premium Outlet Mall in Eagan, MN. I was in charge of managing the entertainment vendors and supporting the VIP Shopper Lounge experience.

Menomonie, Wisconsin

As the Inventory and Project Manager I was responsible for keeping track of the condition and inventory of our equipment. While in this position I was given approval and funding to purchase over $80,000 worth of lighting, video, and projection equipment. This gave me the opportunity to research current technologies, get quotes from different suppliers, and ultimately purchase the equipment. As a part of the management team I also took part in meetings with the reservations and catering teams, restructuring our student wages, updating job descriptions, interviewing applicants, and training new technicians.

Menomonie, Wisconsin

Responsible for the setup, operation, tear down, trouble shooting, and maintenance of all sound, lighting, projection, communications, and in house systems within the University of Wisconsin-Stout’s Memorial Student Center as well as providing understandable explanations of all technical equipment and quality service to the customers.

Greater Minneapolis-St. Paul Area

Assisted in the transformation of event spaces to put on events for Target, St. Mary’s University, Minnesota Children’s Theater Company, The Children's Hospital, Land O' Lakes, and the International Special Events Society.

Bachelor Of Science, Hotel, Restaurant And Tourism Management

Activities and Societies: Silhouettes Fashion Show Organization (Fashion Show Director 2014-2015) Stout Events Society (Student Member.

(Study Abroad) Fashion Marketing

Activities and Societies: Regents Fashion OrganizationDuring my time abroad I had the opportunity to travel to The Netherlands.