AeroLeads people directory · profile
Andy Mccarthy Email & Phone Number
Senior Customer Success Manager
at
Veruna
1 work email found
@zendesk.com
1 phone found area 908
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Success Manager
Location
New York City Metropolitan Area, United States
Company size
Who is Andy Mccarthy? Overview
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Quick answer
Andy Mccarthy is listed as Senior Customer Success Manager at Veruna, a with 201 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at zendesk.com, phone signal with area code 908, and a matched LinkedIn profile for Andy Mccarthy.
Andy Mccarthy previously worked as Account Manager at Pendo.Io and Renewals Manager at Zendesk. Andy Mccarthy holds Bachelor Of Arts, English & Comparative Literature from University Of North Carolina At Chapel Hill.
Company email context
Email format at Veruna
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amccarthy@zendesk.com
76% confidence
AeroLeads found 1 current-domain work email signal for Andy Mccarthy. Compare company email patterns before reaching out.
Profile bio
About Andy Mccarthy
Proven SaaS professional with experience in all facets of consultative selling and account management. Top producer with a proven track record of meeting goals and exceeding quota. B.A. from the University of North Carolina at Chapel Hill.Areas of expertise include: Account Management, Relationship Building, Customer Onboarding, Customer Renewals, Contract Negotiations, Consultative Sales, Strategic Planning, Cross-Functional Collaboration, Salesforce.com.
Listed skills include Microsoft Excel, Powerpoint, Microsoft Word, Customer Service, and 12 others.
Current workplace
Andy Mccarthy's current company
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Veruna
8 roles
Andy Mccarthy work experience
A career timeline built from the work history available for this profile.
Account Manager
Current
Aug 2024 - Present
Renewals Manager
• Managed a portfolio of 400 Commercial accounts totaling $25M ARR. Key clients include Betterment, Talkspace, Gemini, Open Society Foundations, Optimizely.• Led contract negotiation from quote through PO; Achieved 102% Retention Rate in 2023 despite first price increase in 5 years.• Partnered with Customer Success, Finance, and Sales teams to identify customer growth opportunities and product enhancements to support current and future service needs.• Engaged senior leadership and cross-functional stakeholders across Zendesk to gain buy-in on sales and pricing strategies for at-risk customers, mitigating churn and contraction.FY23: 102% Net Retention RateFY22: 235% Quota Attainment
Mar 2022 - Jul 2024
Customer Success Manager
• Responsible for driving product adoption and expansion for the Vuture product line.FY21 Q1: 119% Quota AttainmentFY21 Q2: 178% Quota AttainmentFY21 Q3: 179% Quota AttainmentFY21 Q4: 177% Quota Attainment
Jul 2020 - Aug 2021
Mid-Market Customer Success Manager
• Employee #80 at Pendo, ranked #73 on Inc 5000’s most successful companies of 2019. 7th Customer Success hire helping to scale team to 28 team members.• Managed a portfolio of 56 Mid-Market accounts totaling $1.9M ARR. Key clients include Campaign Monitor, Namely, The Predictive Index, Terminus, ClassPass.• Responsible for the entire customer lifecycle including initial onboarding, product adoption, renewal / expansion agreements.FY19 Q1: 105% Net Renewal Rate & 100% Logo RetentionFY19 Q2: 96% Net Renewal Rate
Aug 2018 - Oct 2019
Corporate Customer Success Manager
• Managed a portfolio of 120 Corporate accounts totaling $1.6M ARR. Key clients include Paycor, Ceros, Insightsquared, JazzHR, Teachable.• Provided strategic direction for customers through high-value touchpoints such as Executive Business Reviews, Success Plans, and customer on-sites.FY18 Q1: 99% Net Renewal RateFY18 Q2: 120% Net Renewal RateFY18 Q3: 108% Net Renewal Rate & 100% Logo RetentionFY18 Q4: 94% Net Renewal Rate
Oct 2017 - Aug 2018
Business Development Representative
• Generated outbound sales opportunities via email campaigns, social media outreach, cold calling, and networking events.
Jan 2017 - Oct 2017
Sales Development Representative
• Educated E-Commerce Decision Makers on Windsor Circle’s predictive lifecycle and retention marketing software.
Jan 2016 - Jan 2017
Team & coworkers
Colleagues at Veruna
Other employees you can reach at pendo.io. View company contacts for 201 employees →
CM
Courtney Montpas
Colleague at VerunaLos Angeles Metropolitan Area, United States
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MG
Michelle Grupinski
Colleague at VerunaNew York City Metropolitan Area, United States
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NB
Noam Bar-Touv
Colleague at VerunaNew York, United States
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JL
Jennifer Lehner
Colleague at VerunaRaleigh, North Carolina, United States
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MM
Maclindsay Mitchell
Colleague at VerunaRaleigh, North Carolina, United States
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SW
Samantha Williams
Colleague at VerunaRaleigh, North Carolina, United States
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EM
Emily Miller
Colleague at VerunaMymensingh Division, Bangladesh
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TR
Tiffany Rosa
Colleague at VerunaRaleigh-Durham-Chapel Hill Area, United States
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MH
Matthew Hightower
Colleague at VerunaFuquay-Varina, North Carolina, United States
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AC
Andrew Collins
Colleague at VerunaNashville, Tennessee, United States
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Courtney Montpas
Colleague at VerunaLos Angeles Metropolitan Area, United States
View →
MG
Michelle Grupinski
Colleague at VerunaNew York City Metropolitan Area, United States
View →
NB
Noam Bar-Touv
Colleague at VerunaNew York, United States
View →
JL
Jennifer Lehner
Colleague at VerunaRaleigh, North Carolina, United States
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MM
Maclindsay Mitchell
Colleague at VerunaRaleigh, North Carolina, United States
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SW
Samantha Williams
Colleague at VerunaRaleigh, North Carolina, United States
View →
EM
Emily Miller
Colleague at VerunaMymensingh Division, Bangladesh
View →
TR
Tiffany Rosa
Colleague at VerunaRaleigh-Durham-Chapel Hill Area, United States
View →
MH
Matthew Hightower
Colleague at VerunaFuquay-Varina, North Carolina, United States
View →
AC
Andrew Collins
Colleague at VerunaNashville, Tennessee, United States
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1 education record
Andy Mccarthy education
-
University Of North Carolina At Chapel Hill
FAQ
Frequently asked questions about Andy Mccarthy
Quick answers generated from the profile data available on this page.
What company does Andy Mccarthy work for?
Andy Mccarthy works for Veruna.
What is Andy Mccarthy's role at Veruna?
Andy Mccarthy is listed as Senior Customer Success Manager at Veruna.
What is Andy Mccarthy's email address?
AeroLeads has found 1 work email signal at @zendesk.com for Andy Mccarthy at Veruna.
What is Andy Mccarthy's phone number?
AeroLeads has found 1 phone signal(s) with area code 908 for Andy Mccarthy at Veruna.
Where is Andy Mccarthy based?
Andy Mccarthy is based in New York City Metropolitan Area, United States while working with Veruna.
What companies has Andy Mccarthy worked for?
Andy Mccarthy has worked for Veruna, Pendo.Io, Zendesk, Marigold, and Windsor Circle, Inc..
Who are Andy Mccarthy's colleagues at Veruna?
Andy Mccarthy's colleagues at Veruna include Courtney Montpas, Michelle Grupinski, Noam Bar-Touv, Jennifer Lehner, and Maclindsay Mitchell.
How can I contact Andy Mccarthy?
You can use AeroLeads to view verified contact signals for Andy Mccarthy at Veruna, including work email, phone, and LinkedIn data when available.
What schools did Andy Mccarthy attend?
Andy Mccarthy holds Bachelor Of Arts, English & Comparative Literature from University Of North Carolina At Chapel Hill.
What skills is Andy Mccarthy known for?
Andy Mccarthy is listed with skills including Microsoft Excel, Powerpoint, Microsoft Word, Customer Service, Social Media, Sales Presentations, Account Management, and Event Marketing Strategy.
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