-Leads a team of 6 Admissions Managers to meet and exceed monthly goals, including sales coaching and performance management, generating over $5,000,000 in total revenue-Creates and manages email drips using Pardot, including a follow-up automation after discovery stage that increased Closed Won rates teamwide-Ideate and develop Salesforce workflows or validation rules, including a deferral strategy process that resulted in increased outreach to deferred opportunities-Leads weekly meeting with a Salesforce contractor team of 3 to review projects in progress, provide feedback and direction on actions taken, and maintain sprint timeline-Manages Salesforce tickets via Jira, providing Tier 1 support to end users-Deliver actionable insights to the sales team by designing and generating Salesforce reports and dashboards, aiding in strategic decision-making-Spearheaded the creation of a new pre-enrollment free trial flow, including A/B testing strategy, resource creation, data analysis, training the team once proven successful, and ensuring adoption post-rollout-Onboard and train new hires on product knowledge, company culture, and sales processes, while enhancing team efficiency through the creation of process documentation, resources, and regular skills development sessions

-Delivered outstanding service to prospective fellows, exceeding monthly sales goals and driving the enrollment of over 100 fellows– generating $1,000,000+ in annual revenue for the company-Generated additional leads by facilitating engaging monthly webinars, providing comprehensive information sessions, addressing inquiries, and conducting timely follow-up-Utilized Salesforce to create customized list views and generate actionable reports, optimizing sales pipeline and driving data-informed decision-making-Assisted with new hire onboarding by conducting call shadowing and providing mentorship, contributing to faster ramp-up and improved team performance

-Managed strategy and recruitment for a territory spanning 8 states yielding over 2000 applicants per year, including conducting both in-person and virtual recruitment events-Travel Operations Coordinator for a recruitment staff of 24, which included building reports to support travel planning, handling all event registration/payment, and event input in CRM for over 500 events per year-Led the creation of an automated CRM workflow that streamlined the summer final transcript review process, reducing manual effort and increasing efficiency-Formatted and cleaned data sets in preparation for import by CRM team-Reviewed both admissions and scholarship applications to bring in a diverse and academically talented class -Supported office communication plan with weekly social media posts, copywriting, and proofreading

• Managed a recruitment territory spanning TX, LA, and Southern California, including developing a diverse pipeline for admission