Annette Mclaughlin Email & Phone Number

Dallas, Texas, United States

Senior Manager (10/2012-Present)Manage teams up to 200 resources across locations to deliver transformational initiatives ranging from discretionary operations improvements to regulatory driven programs, including overall project and change management, project strategy and modifying or creating new governance models. Interact with client executives and stakeholders throughout project for status and escalations, most importantly to deliver a high-quality experience and outcome. Examples:• Delivered multiple digital enablement and efficiency projects across clients to identify, assess, select and configure use cases for automation designed to cut costs by $10m+• Led the effort to assist in a Consent Order response related to mortgage loan servicing and foreclosure practices• Performed the outsourcing vendor selection process including developing comprehensive business requirements, scoring methodology and framework, facilitating vendor demos, and creating final analysis for vendor selection• Revitalized the PMO for a top bank in Mexico by implementing new processes to enhance tracking and reporting• Grow high quality talent through interviews, completing candidate evaluations, and recommending job offers• Mentored and coached several junior colleagues; regional lead for the team’s Women’s NetworkManager (10/2009-9/2012)Managed workstream and resources for various projects including structuring work to deliver scope and assign to team members, providing leadership, oversight, and quality reviews of work products to deliver with quality and on time. Directly interfaced with client executives to provide updates and glean information required as inputs.Senior Consultant (7/2008-9/2009)Assisted on projects including interviewing SMEs and documenting inputs for current state/future state analyses and related work products, writing requirements and procedures, creating process flows, budgets and models, and performing project status tracking.

Dallas/Fort Worth Area

Led project activities and resources for Foreclosure, Collections, Recovery and Loss Mitigation areas

San Antonio, Texas Area

Responsible for coordination of all Real Estate Mortgage Investment Conduit (REMIC) and Fannie Mae securitizations; totaling more than $17.6b in securities

San Antonio, Texas Area

Executed projects while defining priorities, risks, and resource plans including the implementation of an electronic funds submittal to Fidelity with cost benefits of approx. $700K per year

San Antonio, Texas Area

Assessed product need, design, schedule, & requirements; maintained product updates / maintenance schedule and approved new product releases