· Boosting students' personal and professional development through the planning and organization of events (face-to-face, virtual and hybrid format) related to professional careers to connect students with business network: job fairs, career programs, elevator pitch decks, and others.· Project Management of academic events of up to 2.000 attendants, from drawing the first concept till its performance. https://www.youtube.com/watch?v=at2d8RpBGQ0· Search for high-profile professional leaders whose experiences, shared in conferences, masterclasses, panels and workshops, complement the study program and. Few of these talented guest speakers would become professors later on.· Build and engage ongoing strong relationships with potential employers, recruiters and companies with the aim of getting internship/job opportunities for our students & recent graduates. · Provide one-on-one counselling and coaching services to understand students’ career goals and expectations. · Developing Career Management topics: CV, cover letter, networking, LinkedIn Optimization, job interview, job search, etc. · Creation and development of a large data base for potential guest speakers, companies and internship programs. · Automation and optimization of processes within the Careers Department. · Analyze students and companies’ satisfaction levels, to enhance loyalty and to ensure continuous improvement.

· Liaison between the school and the student body; main point of reference for international students all along the 5 years of the program of study.· In charge of overseeing all the Mitigating Circumstances presented by students and offering support and aid when needed.· Managing of the language courses.· Taking part in the Professionalism Committee, the Student Support and Learning Resources Committee and the Covid19 Protocol Group.

Customized Programs Coordinator in an Education Abroad Company that organizes study abroad programs and internships for college students in Barcelona.- Managing customized programs from start to finish, including the itinerary creation, contacting the universities, and planning logistical aspects of the program.- Creating budgets and managing group funds. Accounting experience. - Marketing team support.- Collecting data for further analysis to enhance the company’s KPI’s.- Employment and academic counseling for undergraduates through our Mentor Program.- Tight communication and collaboration with new potential clients and international staff (principally US) in order to effectively develop and maintain programs.- Creating new specific program proposals according to our clients’ necessities. - Promotion of integration and immersion of our students into Spanish & Catalan culture by way of intercultural activities.- Conflict management and problem resolution (24-hour on-call emergency assistance).- Organizing arrivals, training sessions and orientations.

Cultural Activities Coordinator in a USA-based company that organizes study abroad programs in Barcelona.- Organizing and planning excursions and cultural activities for our semester students and customized programs. 

- Budgeting and accounts management for cultural activities and customized programs

- Development of all aspects of customized programs, from their inception, contact with US faculty, cultural and academic offers, logistics, accommodations and budgeting. 

- Invoicing, payments control.- Customized programs group leader from arrival to departure. 

- Arrangement of logistics of the arrival and pick-up of the groups, as well as the distribution of the students to their respective housing option.

- Implementation and updating of our interactive phone app which eases our students’ cultural transition, allows their independence and enhances our communication with them.  

- Organization and delivery of orientation meetings with groups of up to 300 students 

- Customer care (24/7)

- Cultural and historical guided tours throughout Barcelona

- Offered guided tours of Barcelona on the bus and provided further assistance to clients who needed more information on any subject or recommendations on places to visit in the city. - Supported customers' needs and supervised the purchase of tickets. - Managed customer complaints.

- Analyzed students' individual profile in order to provide customized career and academic advise at the academic fair, Saló de l'Ensenyament. - Recruited students and assisted them to explore their academic opportunities and help them secure employment through developing their ability to enter the workforce with professional soft skills. - Developed and maintained relationships with students, alumni, universities and employers.

(Maternity leave replacement)- Maintained continual contact with students providing the highest level of customer service throughout their experience at EducaciOnline - UOC. - Provided academic advise to prospective and current students. - Assisted students and referred them to the appropriate student support services.