As the first Director of People and Culture, I evaluated and improved strategy, policy, systems, and processes to support Scoir’s expanding team. I oversaw all aspects of the employee journey, from recruitment and onboarding to performance management and coaching, learning and development, and career pathing. I established a comprehensive talent development strategy (including compensation bands and job leveling), operationalized our values, activated employee engagement, and leveraged my domain expertise to support leadership across all business functions to ensure teams were appropriately structured to meet growth demands.

I joined the chorale in 2013. During that time, I was a soloist, choreographer, and instrumentalist in showcase and concert performances. I also served on the Board of Directors as the Secretary and the Vice-President and was a member of the Artistic Committee.For the 2016-2017 season, I served as the Assistant Artistic Director where I led rehearsals and conducted the chorale in performances. I was also responsible for many of the overall programming and artistic direction of the chorale.After taking a year off to complete my graduate degree, I assumed the role of Interim Artistic Director in August, 2018. As of January 1, 2019, I was made the Artistic Director of The Rainbow Chorale of Delaware. I was responsible for leading rehearsals, directing concerts, advising the Board of Directors and the Artistic Committee, being the liaison between outside organizations, and many other programming and artistic duties.

I was there for the people! I utilized my innovative- and strategic-thinking skills to foster a collaborative culture in recruiting, retaining, and prioritizing our peeps in a diverse community. I empowered and facilitated personal and professional growth.I cared for our peeps, making sure everyone felt like they belonged: Coordinating recruitment efforts (talent acquisition), onboarding, ensured employee satisfaction, provided ongoing feedback, and offboarding. I was the liaison between vendors utilized in these services and advocated for the highest level of professionalism and efficiency from our vendors and software programs.I oversaw a team tasked with streamlining and implementing finance and accounting processes. I was active in month-end closing, billing, budgeting, and inventory reconciliations. As a Notary Public, I notarized contracts to expedite payments.I assisted with a Book Club and lead the IDEA (Inclusion, Diversity, Equity, and Access) Team to ensure that STRATIS remained an open, inclusive, and welcoming place of employment for all. Driven by a love of people and an eagerness to continue learning, I attended workshops and symposiums as often as possible. I thrive in an environment where no two days are the same, where the needs of people come first, and the impact of each person is immediately evident. STRATIS checked all of those boxes and more.In two acquisitions, I led the due diligence processes in the areas of HR, Finance, and Accounting.

As the Director of Operations AIDS Delaware, I wore many hats.Financial: I was responsible for the timely processing of accounts payable, bank deposits, reporting, and accounting records. I was also responsible for submitting all of our monthly invoices throughout the state and with the federal government to ensure immediate reimbursement for services rendered.HR: I acted as the liaison for benefits administration and all aspects of employment from hire to termination. I processed payroll for all employees and was the subject matter expert on human resource issues. I also maintained all personnel files.Safety: I served as the Fire Warden for the agency, ensuring that all emergency procedures were understood and followed by all staff members. I was the liaison between the agency and the building administration to ensure safe evacuations during emergencies.Medical Billing: I was responsible for all of the medical and insurance billing of the agency. This was labor intensive, but a vital part of the financial health of the agency.Technology: I served as the liaison between the agency and our tech support company. I was also the lead person on two major technology projects the agency underwent.Contract Procurement: I served as the liaison between the agency and all vendors. I took pride in being a good steward of the agency's resources. I continuously sought to procure contracts that offered the highest level of service at the most affordable rate.Ambassador: As were all employees, I was an ambassador for the agency. I strived to ensure that true and accurate information about HIV and AIDS was present in the community. I advocated for testing, knowing one's status, and taking the necessary precautions to prevent the spread of the disease.

I assumed the full-time role of Business Manager in July, 2017. I immediately took over as the Project Manager of a capital campaign renovation project at our Milford, Delaware branch location. Working full-time out of the Wilmington office, I was responsible for coordinating contractors and ensuring that all deadlines were met for inspections and certifications. I took necessary steps to allow the project to be completed on time with as little of a cost overrun as possible.In addition to managing the renovation project, I also spearheaded the repair project of the concert hall in our Wilmington location, which had suffered interior and exterior damage during a storm.The annual audit was also scheduled for August, 2017. I was responsible for preparing all of the financial documents necessary to complete the audit. I streamlined some of the audit preparation processes to ensure a smooth transition from the previous year's audit to the then-current audit.I performed all financial (ap/ar) and payroll activities. I performed an overhaul of the current budget to provide a conservative, yet accurate projection of how the fiscal year would look. In creating a projection for the next fiscal year, I also included projections for the following two fiscal years to provide an in-depth view of the school's financial position moving forward. Lastly, I consolidated the six-page budget into an easier to read one-page document for the Finance Committee and Board of Directors to review.As the Human Resource manager for the school, I completely revised the Administrative Staff Personnel and Operating Policy Manual with updated job descriptions and procedures compliant with current labor laws. I also enhanced the benefits package by implementing a 401(k) program.As the Technology manager, I negotiated contracts with suppliers and vendors to better meet the needs of the school while simultaneously strengthening our bottom line.

Throughout my tenure at Trinity Presbyterian Church, I streamlined many financial and reporting processes. Due to my experience as a payroll manager, I was able to bring all payroll and tax filing tasks back in house, saving the church valuable resources.I revised the office guild and volunteer procedures, training volunteers to perform many important administrative tasks in my absence.I also designed and maintained the church's website and I composed weekly email blasts to keep our parishioners and the community aware of events and announcements.

Serving as the first Music Director of the Fellowship, I expanded the music program exponentially. I worked closely with the pastor to plan music for Sunday and special services, and I lead the hymns in weekly worship.I planned the musical programs for the adult and youth choirs at the Fellowship. I recruited, rehearsed, and directed both ensembles each week and arranged for guest musicians on weeks that the choirs did not present music.I collaborated with local Music Directors to lead Choral workshops and present annual concerts combining all of our choirs into one mass ensemble.I actively supported the development of a multicultural, ethnically varied music program for all ages.I also created and managed the music program budget, maintained the music library, and was responsible for the inventory of supplies (music, folios, props, etc.).

During my tenure at Limestone Presbyterian Church, I digitized reporting processes and updated the procedures for keeping committees informed of meetings and events. I created and implemented administrative procedures and I developed a training program for administrative staff.I worked closely with the Technology committee to maintain the church's website and I championed weekly email blasts and monthly newsletters to keep the parishioners and community aware of events and announcements.I worked closely with the Treasurer to ensure that all invoices were paid and accounting records were accurate and organized. I also managed the budget, approved purchases, maintained inventory, and procured contracts.I also scheduled all facility usage, ordered supplies, and supervised all office staff and volunteer.

I began as a server and bartender. After exceeding all sales goals and incentives, I was promoted up to a trainer. I trained other servers and bartenders on all aspects of the job - customer service, working smarter (service trails), upselling, and being a brand ambassador.After a short time as a trainer, I moved in to a management role - I was certified in every position of the restaurant and would rotate between being the kitchen manager and the front-of-house manager on duty. This meant I was responsible for overseeing schedules, customer service issues, performing inventory audits, financial reports, being present for guests and employees in times of need, and ensuring that every guest had a memorable experience from the time they walked in until the time they left. Sometimes this required creative problem-solving to overcome dissatisfied dining experiences.