- Directly supervised up to two direct staff responsible for data and continuous quality improvement in the oversight of Family Support Programs- Assisted with the supervision of three contracted Family Support Consultants and two contracted fiscal consultants in the oversight of Family Support Programs- Provided oversight of Family Support Programs, including federally funded Maternal, Infant, and Early Childhood (MIECHV), Community-Based Child Abuse Prevention (CBCAP) and State Funded Nurse-Family Partnership (NFP), Family Centers (FC’s), Children’s Trust Fund (CTF), and other state funded Family Support Programs- Routinely monitored all grant programs including agency administrative spending, program measures, and program performance- Acted as the lead in developing and generating application documents as determined by each of the program grant timelines, including Request for Proposals or Applications (RFA or RFPs)- Successfully managed programs totaling approximately $70 million in state and federal funding- Planned and participated in statewide meetings with grantees, stakeholders, business partners, and contractors- Assisted in researching, analyzing, and interpreting draft legislation; commenting on impact to family support programs- Worked in collaboration with other state initiatives relating to child abuse and neglect prevention and child and family support services- Reviewed grantees annual work plans and approved work statements - Developed program requirements, policies, and procedures- Monitored the activities of the training and technical assistance for all programs- Provided clarification and guidance to programs on pertinent state and federal regulations, policies and procedures- Attended and presented at national and state conferences- Participated in the Department of Human Services Disaster Response Team, assisting with emergency sheltering, staffing disaster recover centers, and logistics.

- Assisted with the development of program requirements, policies, and procedures- Provided clarification and guidance to programs on pertinent state and federal regulations, policies, and procedures- Prepared recommendations in developing and generating application documents as determined by grant timelines - Assisted with monitoring grant programs, and program performance - Assisted with reviewing grantees' annual work plans submitted, ensuring requirements, and parameters were included - Implemented Continuous Quality Improvement (CQI) plans at the state level and assisted at the agency level

- Supervised up to four contracted regulatory technicians in the inspection and investigation of child residential, child day treatment, and mental health residential programs- Reviewed and processed inspection and licensing documents; conducted inspections and investigations- Recommended enforcement action based on inspection and investigation findings; prepared investigation plans- Trained and provided developmental opportunities for regulatory technicians- Developed and maintained staff schedules and prioritized work unit tasks

- Conducted and assisted with inspections and investigations of human service licensed providers, such as personal care homes, community residential rehabilitation sites, long-term structured residences, child residential, child day treatment facilities, intellectually disabled community homes, vocational programs, day programs, and family living arrangements- Oversaw regulatory research in various health and safety topics such as legal issues, fire safety, nutrition, health care, gerontology, disability care, and sanitation.- Provided assistance to licensed providers in regards to their specific regulations, provided logistics assistance, and maintained computers, and other electronic devices- Developed and maintained staff schedules and prioritized work unit tasks

- Conducted evaluations, which included annual renewal inspections and investigations of human service facilities licensed under Chapter 55 PA Code 3800 regulations relating to Child Residential Facilities, Chapter 55 PA Code 5310 relating to Community Residential Rehabilitation Sites, and Chapter 55 PA Code 5320 relating to Long-Term Structured Residences- Interviewed staff and residents, reviewed licensing documents, and reviewed physical sites for health and sanitation

- Managed and motivated a team to increase sales and ensure efficiency- Used information technology to record sale figures for data analysis- Ensured standards for quality, customer service and health and safety were met

- Instructed students on various historical events in American History, various traditions, and cultures of the world dealing with marriage and children- Prepared and taught lesson plans to 7th grade students on the fundamentals of geography, based on the Pennsylvania Academic Standards, concentrating on the regions in the eastern hemisphere

- Supervised up to eight student workers on weekends; assisted at the circulation desk, and provided reference assistance - Designed tutorials for the incoming freshmen class on how to use features of the library- Calculated and reported statistics on student database usage, and assisted with the library’s website