Who is António Alves? Overview
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Quick answer
António Alves is listed as Guest Service Manager at Viking, based in Porto Metropolitan Area, Portugal. AeroLeads shows a matched LinkedIn profile for António Alves.
António Alves previously worked as Front Office at Emerald Waterways and Night Auditor / Front Office at Pestana Hotel Group. António Alves holds Technological Specialization Course In Hospitality Management, Hotel/Motel Administration/Management from Escola De Hotelaria E Turismo De Coimbra.
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Viking
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Profile bio
About António Alves
António Alves is a Guest Service Manager at Viking. Colleagues describe them as "António Alves worked with me directly and was part of the reception team of the Ship Emerald Radiance / Emerald Waterways in 2018-2019. For two years he assumed the functions of receptionist, Night Audit, and Relief Front Office Manager. António was a leader in problem solving, he knows how to work as a team and has qualities that make him an excellent Revenue Manager. Of the entire reception team, António 100% supported the Hotel Manager; and always placatory the Extra Mile. The quality that most defines him is: team collaboration and resistance to stress. I consider António to be a genuine leader, with analytical skills and his excellent technical qualities that he learned at the School of Tourism and Hospitality Portugal (ITP)- INFTUR. I believe that his passion for cruise ship service will be a future of great growth. I recommend António Alves and I hope to work again as a professional. Well done. "
Current workplace
António Alves's current company
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4 roles
António Alves work experience
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Guest Service Manager
CurrentResponsible for the entire guest service area and shop; Supervising and coaching the guest service team; Centralinformation point on board; Preparation of opening and closing ships at start and end of season; Providing generaladministrative support to the Hotel Manager; Transaction of all on board sales and administration of the guestaccounts in the Front Office Program - MXP; Concierge Services: flight changes, lost luggage, special city informationand ticket bookings; Preparation of Cruise and monthly reports; Preparation and execution of a smooth check-in andcheck-out incl. special request; Prepares the guest lists, party invitations, menus, and special notes from the shipsmanagement; Assist in guest medical disembarkations with support of the management; Assistance with coordinationand dispatching of shore excursions.
Mar 2020 - Present
Front Office
Jun 2017 - Nov 2019
Night Auditor / Front Office
Welcome guests, check-in, check-out, bill payments, telephone service, reservations, night auditor, companies and travel agencies billing accounts, luggage service, breakfast preparation and bar service.
Mar 2011 - Apr 2017
2 education records
António Alves education
Technological Specialization Course In Hospitality Management, Hotel/Motel Administration/Management
Technical Course Of Tourism, Tourism And Travel Services Management
Escola De Hotelaria E Turismo De Lamego
FAQ
Frequently asked questions about António Alves
Quick answers generated from the profile data available on this page.
What company does António Alves work for?
António Alves works for Viking.
What is António Alves's role at Viking?
António Alves is listed as Guest Service Manager at Viking.
Where is António Alves based?
António Alves is based in Porto Metropolitan Area, Portugal while working with Viking.
What companies has António Alves worked for?
António Alves has worked for Viking, Emerald Waterways, and Pestana Hotel Group.
How can I contact António Alves?
You can use AeroLeads to view verified contact signals for António Alves at Viking, including work email, phone, and LinkedIn data when available.
What schools did António Alves attend?
António Alves holds Technological Specialization Course In Hospitality Management, Hotel/Motel Administration/Management from Escola De Hotelaria E Turismo De Coimbra.
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