• Play key role in implementing VDSA’s strategic plan program priorities as it relates to education programming.• Maximize and expand current education program participation including community partnerships.• Deepen current education programming for parents with children birth to six. • Create and implement surveys on the education needs of our members/community.• Coordinate and expand education of our self-advocates, both adults and children• Coordinate ‘Disability Education Conference’ and support collaborative Community Education Events as needed.• Attend Step UP, holiday celebration or other events as requested by the Executive Director• Assist Executive Director as required.• Support Program Director, Family Care Director, and Caregiving Support Manager with speaker/topic logistics for collaborate program planning. • Work in partnership with Executive Director and Development Director to assess education program funding needs and assist with education-related grant research, applications, and reports.• Support the Program Director with VDSA’s newsletter with a primary focus on education and employment related articles.• Closely evaluating results at the end of each quarter and writing up progress report.• Employ new and existing resources to ensure the needs of both adults and children in our community are met and educational goals are achieved.• Authorize textbook acquisition and on occasion might be tasked with writing educational materials.

• Oversee training initiatives for the library system including planning, conducting, and facilitating both in-person and online library staff training• Arrange for outside presenters and library vendor training support for staff with an emphasis on customer service. • Serve on the Customer Service and Readers Advisory Committees. • Travel to branch locations to provide direct training programs to staff as needed

• Providing reference service to patrons• Teaching staff and others about reference techniques and how to use reference resources• Reviewing and selecting reference and other materials • Assist with professional development for staff by creating, editing, and presenting training sessions• Promote library services from programming to online databases

• Teach material from the approved curriculum in accordance with assigned course textbooks and syllabus• Motivate students to actively participate in all aspects of the educational process, including but not limited to threaded class discussions, outside assignments/projects, research, enrichment activities, etc.• Maintain online communication with students in online discussions, to assist them in achieving course objectives• Provide regular, accurate, and timely student-specific assistance, feedback and support to students relative to their performance

• Serve as the campus reference librarian for all information needs• Checking library materials in and out• Inventory supervisor for the campus bookstore• Order books and materials for the campus bookstore• Create training materials to assist students with utilizing the Virtual Library• Assist users in finding materials and information• Direct users to standard references and provide instruction on using PCs to access valuable data• Perform cataloging of library materials• Re-shelve library materials• Instruct faculty and staff on the proper use of audio-visual equipment• Maintain class attendance records provided to the LRC by faculty• Participate in the LRC Committee with the ITT academic chairs

• Provide skills assistance to students in COMM 150 in reference to various aspects of information literacy• Teach COMM 150 and instruct students on research methods including the proper use of APA formatting, evaluating websites for credibility, and researching the Virtual Library for reliable, peer-reviewed sources• Provide introductory tutorials for Microsoft Office 2010 applications, including Word, Excel, and PowerPoint• Complete and maintain a teaching portfolio• Assist in integrating information literacy and technology skills across the curriculum• Give TEAS workshops to aspiring nursing students on the subject of grammar and reading comprehension as needed

• Review claims submissions and apply completeness criteria to determine completeness of required documentation• Serve as a training liaison for other coworkers through the use of one-on-one sessions, PowerPoint presentations, guides created in Microsoft Word and Adobe Acrobat, and recordings through WebEx• Perform regular quality control of client databases through secondary review of claims information• Enter claims information in order to generate correspondence and reports related to claims submissions• Review financial and/or medical records and apply complex methodology in order to value claims

• Train employees for quality assurance in the claims review process• Create teaching materials through Microsoft Word, Microsoft PowerPoint, and Cisco WebEx• Hold classes using learning material and distribute recorded training snippets• Plan, organize, and implement a range of training activities.• Train new hires as well as veteran employees.• Conduct new hire orientation sessions to assess level of skills.• Evaluate training effectiveness.• Maintain online database to keep track of employee training through attendance

• Assist students and faculty with questions while staffing the circulation/reference desk• Utilize electronic databases to answer information requests • Provide collection development suggestions to the Learning Resource Center Manager • Explain the use of library resources to students and faculty through information literacy workshops and one-on-one sessions• Train students in the use of EbscoHost, LexisNexis, and MergentOnline databases• Administer CLEP, DSST, and Accuplacer placement tests as required• Troubleshoot software and hardware issues in the computer lab