Business Process Specialist
Current- Management of digital transformation projects aimed at optimizing company processes through new solutions on the CRM or other digital tools.
- Analysis of business needs and process design in line with the company strategy and requirements.
- Evaluation of project impacts and feasibility.
- Drafting requirements and managing acceptance tests
- Data analysis, report creation, and dashboard development to monitor company performance and ensure alignment with strategic objectives.
- Training and support for colleagues in the adoption and effective use of new digital tools, thus contributing to the realization of the company vision and continuous process improvement.