- Manage documentation team for freight forwarding.- Assign tasks, resolve issues, and ensure compliance.- Liaise with internal/external stakeholders.- Implement quality control and process improvements.- Provide training and support to team members.- Maintain accurate records and documentation systems.- Address customer inquiries and mitigate risks.- Following the costing & invoices through the chanels.- Coordinate timely operational planning and management of… Show more - Manage documentation team for freight forwarding.- Assign tasks, resolve issues, and ensure compliance.- Liaise with internal/external stakeholders.- Implement quality control and process improvements.- Provide training and support to team members.- Maintain accurate records and documentation systems.- Address customer inquiries and mitigate risks.- Following the costing & invoices through the chanels.- Coordinate timely operational planning and management of all shipping and logistic activities . Show less

- Leading the team members on the operations/documentations/logistic team including recruitment and follow the performance of the team/process.- Coordinate and distribute daily tasks to the team, Identify and resolve operations misplaced data and tasks.- Following export team to issuing shipping orders on all of lines channels and lead the pricing team to insure to work with trusted parties.- Following the costing & invoices through the chanels.- Coordinate timely operational… Show more - Leading the team members on the operations/documentations/logistic team including recruitment and follow the performance of the team/process.- Coordinate and distribute daily tasks to the team, Identify and resolve operations misplaced data and tasks.- Following export team to issuing shipping orders on all of lines channels and lead the pricing team to insure to work with trusted parties.- Following the costing & invoices through the chanels.- Coordinate timely operational planning and management of all shipping and logistic activities .- keep following and ensure proper filing of all support documents.- Support all the departments in procedures and require support team training related to and shipping.- Following the market rates (Prices) to insure best cose if we need 3PL.- Following the trucks fleet and insure the maintinance on time for safly transportation and avoied any dilay.- Following cost-efficiency focus in all processes such as trucks trnsportation mode. And ensure safe and queck transport of the goods for customers warehouses,including managing permits for trucks.- Ensure that local SoP’s regulate procedures at the branches level.- Helping customers to manage the supply chain support for operations along with thier Suppliers, including receiving, storing, issuing, and delivering goods.- Helping and advise customers to explore the options to further expand the potential procurement opportunities in the vicinities of the selling/Buying areas.- Making monthly training for supervisors with logistics responsibilities, particularly in delivery procedures. And provideing, approving the monthly report.- Ensure all the team to follow the Company policies and Implementation. Show less

Follow up all the office cases ..

• Coach new and existed team members on the operations process.• Mentor the team members to reach objectives and goals.• Coordinate and distribute daily tasks across the company to the team.• Develop performance plans to reach objectives and goals.• Identify and resolve operations misplaced data and tasks.• Exporting and issuing shipping orders.• Importing issuing shipping order.• Tracking of shipments enrooted to their destination ensuring any problems that may… Show more • Coach new and existed team members on the operations process.• Mentor the team members to reach objectives and goals.• Coordinate and distribute daily tasks across the company to the team.• Develop performance plans to reach objectives and goals.• Identify and resolve operations misplaced data and tasks.• Exporting and issuing shipping orders.• Importing issuing shipping order.• Tracking of shipments enrooted to their destination ensuring any problems that may arise are resolved to delays.• Send inquiries to agents and shipping lines when received from the salesmen and report back with results.• Maintain all the shipments data (Documentation).• Maintain costing & generate invoices through the system.• Liaise with accounting dep. to proceed with invoices payments for agent/Lines.• Contact clients through proper channels to inform of shipments arrivals.• Coordination & communication with customer clearance agents/transporters• Customer services Show less

Following up with customers and receive feedback.Supporting all shipping functions in absence of shipping supervisor.Providing routing information and issued shipping instructions to ensure deliveries arrive on time and to their correct location. Follow up with shipping lines.Follow up with agentsArrange for Vsl’s booking & forecast.Handling correspondences / slot booking with shipping linesDealing with the transporters and clearance agents for the export and import… Show more Following up with customers and receive feedback.Supporting all shipping functions in absence of shipping supervisor.Providing routing information and issued shipping instructions to ensure deliveries arrive on time and to their correct location. Follow up with shipping lines.Follow up with agentsArrange for Vsl’s booking & forecast.Handling correspondences / slot booking with shipping linesDealing with the transporters and clearance agents for the export and import shipments.Responsible for tracking of goods en route to their destination ensuring any problems that may arise are resolved so as to avoid delays. Inform concern party about any delay for their shipments.Receiving & Investigating Agents & customers claims.Calculate the demurrage.Follow up the payment with customers.Participate in establishing policies, procedures and system requirements.Spot troubleshooting, and taking initiatives to solve any issue that confronts us. Show less

Follow up with shipping lines.Follow up with agentsArrange for Vsl’s booking & forecast.Handling correspondences / slot booking with shipping lines

• Research and review of business data and drafting of documents.• Letter preparation and response as well as compiling of reports.• Event organization, as required in coordination with Sales Team.• Product Development assessments.• Market Research.• Questionnaire Design.• Demonstrates a strong technical service orientation and takes responsibility for follow up to ensure customer needs and expectations are satisfied.

• Operations Coordinator.• Fleet Controller.