Ameera Bartholomew Email & Phone Number

Charlotte Metro

• Plan and coordinate local and statewide programs, projects, and grants related to digital literacy, digital navigation, telehealth, workforce development, and other initiatives.
• Build sustainable relationships with diverse, mission-aligned organizations to form county-wide alliances for digital access and literacy, while overseeing engagement with volunteers, consultants, and stakeholders to.
• Manage the end-to-end process for the recruitment, interviewing, and onboarding of staff for multiple grant funded projects.
• Co-create and facilitate programming relating to digital equity at local and national events including the National Digital Inclusion Alliance conference, Net Inclusion.

• Coordinated multiple components of cultural equity audits including focusgroups, interviews, and The Winters Group Equity & Justice Insights Survey
• Administered the Intercultural Development Inventory (IDI) and InterculturalConflict Style (ICS) and manage the completion of post assessment 1x1feedback session
• Planned and facilitate development programs for contracted staff to maintaincurrent industry standards
• Streamlined scheduling process for cultural equity audits with contracted staffand clients by introducing new software and workflows

Charlotte, North Carolina Area

• Delivered effective training and leadership to a team of seven to boost performance and help team members achieve performance targets.
• Liaised between professional and student staff, facilitating smooth communication and successfully achieving increased cooperation.
• Analyzed organization training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in shorter orientation time.
• Helped customers make accommodations to fit needs by suggesting amenities and packages resulting in improved customer service.

Charlotte, North Carolina Area

• Assisted departments and student organizations with reserving spaces on campus
• Maintained an understanding of the various spaces on campus and their procedures
• Provided friendly customer service for clients in the office
• Worked closely with the CRES team to problem solve conflicts

Charlotte

• Supported the team in facilitating Equity Toolbox trainings for frontline staff and management.
• Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
• Created reports on employee participation in Advanced Equity Workshops

Charlotte, North Carolina Area

• Connected with local organizations, community leaders and corporations, resulting in the establishment of new and lasting partnerships and relationships.
• Assisted in planning and organizing large scale fundraising events.
• Produced data driven reports and presentations for internal and customer-facingneeds using social media and newsletters.
• Connected with customers professionally by phone, email and in-person toprovide information and direct it to desired staff members.

Bachelor'S Degree, International/Global Studies

Activities and Societies: Alpha Kappa Psi Professional Business Fraternity: Master of Rituals (Fall 2019), University Liaison (Spring.

Associate Of Arts (A.A.), International/Global Studies

Activities and Societies: Student Government Association Treasurer for 2016-2017, Phi Theta Kappa Honors Society, Ruth G. Shaw Scholar.