Digital Marketing: - Undertake analysis on the company’s marketing campaigns overall performance - Maintain regular performance update to the marketing management, product and community teams - Coordinate marketing campaigns, brand awareness and drive customer loyalty internally (within the team) and externally (collaboration with agencies) - Work with the marketing team to deliver the marketing mix across all communities with a focus on monitoring digital marketing campaigns Onboarding Lead: - Implement new tools to enhance the team performance - Build the team and create the process in order to reach the company goals - Create reports for the management, which reflect the team performance and highlight the market opportunities and market gap based on the Onboarding team feedback.

Responsible for the entire fleet in Stockholm which included six supervisors and over 40 specialists with the following responsibilities: • Manage and supervise the recruiting process and work closely with the suppliers.• Optimizing the workflows and create an agile work process, which enabled us to achieve a 23% higher performance during the last quarter. • Supervising the daily operations and activities to match with KPI:s goals which were assigned by the VOI management team. • Taking initiatives on planning and testing new ideas to optimize the operations. After a quarter we reduced the costs with the same efficiency (our manpower dropped 45% but we were able to reach a 23% higher performance). • Work to implement our values, vision and work ethics through my co-workers, which built around diversity, equality, and transparency with a flat management style.

Project Manager (Data collection)I worked as a project manager in the Data collection department and I was responsible for the Middle East market and I used to manage the following responsibilities: - The main task was to create and maintain our relationship with our partners in the educational sector in the Middle East, especially (UAE, Saudi Arabia, and Bahrain).- To support, give aid to the marketing department and control the marketing ADs to serve with our goals and match with the nature of the geographic area.

⦁ Gathering and analyzing customers’ database using the CRM platform (CAT). ⦁ Transforming database into reports as a tool for the marketing campaigns.⦁ To extract, clean the data and formulate it into a report which can help the marketing department to define their desired target audience.⦁ Create marketing studies regarding the status of our products and compare them with our competitors.

⦁ Monitoring the competitors’ performance and their marketing strategies.⦁ Designing and performing presentations based on PEST analysis reflecting the market trends.

Developing the marketing strategy through:⦁ Analyzing competitor’s status and their results.⦁ Co-ordinating marketing campaigns and tools with sales activities.⦁ Monitor and report on effectiveness of marketing communications.⦁ Overseeing the company’s marketing budget

Achieving the sales target through:⦁ Defining company’s positioning in the market and its market share.⦁ Close participation in all stages of the selling process including closing deals.⦁ Setting team goals, delegating tasks and setting deadlines.⦁ Monitoring team performance and reporting on metrics. ⦁ Developing reports on the customer’s geo- distributions⦁ Discovering training needs and providing coaching.

Achieving sales target, and ensuring proper customer services through:⦁ Setting sales target and creating customers data base. ⦁ Closing the deals.⦁ Providing after sales service (overseeing the products availability /arranging and monitoring logisctics, delivery, installement and maintainance of the equipment for the customers. ⦁ Designing and scheduling promotional campaigns.