Ameet has 20+ years of experience in the IT industry with exposure to program, project & product management. Currently working with Dell EMC as Consultant, Product Manager.Dell EMC - Product manager - Currently working as product manager for the mobile development team (Android, iOS, Web) where we improve customer experience and enhance customer journeys for APJ, AMER & EMEA region. Mobile app is the aggregator for SFDC opportunity, account and contact data for field sales representative along with complete order cycle and MoM compensation data. Also enables users to maintain customer accounts, create and maintain trip reports and tasks via mobile apps.With additional responsibilities - I managed the organisation level OGSM, POMA, Product charter and outcome base roadmap framework. Quarterly review compliance report for product model insights and JIRA compliance.Dell EMC - Product manager for Site Reliability engineering team - I worked with the site reliability team as a Product Manager where I managed the customer experience while working with the development team and performance team on system stability and performances and also directly managed SWAT L3 teams to review and respond customer issues also driving OGSM (objective goals strategy and measure).with additional responsibilities: running the BCP (business continuity plan - call tree, tablet top & functional test) and running the problem management for the ConfigureToSolution organisation.Dell EMC - Product configuration: I was involved in designing and Implementation of Dell EMC hardware and softwareProducts using SAP - Solution Sales Configuration (SSC) and Hybris - MyQuotes as quoting systems.TESCO - I worked as Technology Expert for Oracle's Retail Price Management (ORPM 12 & v14) & Oracle's Retail Integration Bus (ORIB). Involved in various customization in Oracle Retail for TESCO UK/ROI and group country (Thailand, Malaysia, Korea, China, CE, etc) business.- Involved in performance tuning for OPRM (Java & PLSQL).- Designer and mentor for Retail Pricing and Integration Layer with Functional & Technical Design.- Hold the responsibility for coordinating between cross functional teams, business and engineering teams..- Provide solutions for business problems and convert them into functional and technical requirements.- Managed RPM Support Area for over 2 years, involved in IMs (incident management), PMs(problem management) tracking, and support process.
Listed skills include Core Java, Hibernate, Integration, Java, and 20 others.