Business Analyst And Senior Functional Tester
CurrentPlayed a critical role in 3 large projects: -> Project #1: Electronic Signature Module Implementation for PSA Bank-> Project #2: Upgrade of an E-commerce platform for La Banque Postale (https://boutique.laposte.fr/) -> Project #3: Integration of a SAP ISU and CRM solutions with the existing EDF’s IT environment.Responsibilities• Gathered business requirements and translated them into functional and technical specifications,• Support the technical team and answered any question to ensure on-time delivery,• Defined test strategy (scenarios, perimeter, testing objectives, determined testing tools…),• Defined and organized various tasks (operation rules, test tasks, roles, test environments / platforms…)• Defects reporting, logging and verification in defect tracking tool (using essentially 2 tools: JIRA and QC),• Wrote final test report document and secured the receipt of the product,• Wrote user guides for our clients and drafted summary reports for management purposes,• Conducted meetings and presented daily reporting of project progress,• Managed client expectation and feedback over the entire project life-cycle,• Advised and guided production teams and key users in resolving multiple issues,• Trained and coached almost 20 new staff members and key users to ensure swift integration & adoption,• Played a key role in drafting the company’s reversibility strategy.Achievements- 100% on time delivery – 100% in line with client requirement.- Drastically Fast-tracked the testing phase by creating an automated dataset tool for simulation purpose.- Saved the company millions of dirhams in man/hour by automating critical tasks.- Handled several crises due to delays on project deadlines by organizing emergency task force actions.- Supervised several testing projects at the same time with 100% on-time delivery in most cases.- Implemented the entire HP Quality Center for the test cases management, requirements and anomalies.