Amel Djedouani Email & Phone Number

Montreal, Quebec, Canada

Algeria

• Coordinate between the developers, the salespeople, and the customers• Provide user training, support, advice, and feedback • Create training courses and educational material• Meet clients, collect, document, and manage enhancement requests from internal and external sources• Involve in user testing to ensure the content and features of various products meet consumer feedback• Research new technologies to ensure the organization is up to date on the latest technological innovations.• Assist and support salespeople on products requests

Chéraga, Algeria, Algeria

• Ensure all product marketing activities / initiatives based on solid market understanding (strategies and introduction of new products)• Coordinate the corrective and preventive measures within the complaint management system regarding product related issues.• Gather continuous intelligence on the market, Hilti product line performance and customers to enable cohesive strategy formulation.• Ensure digital marketing activities : website, social media management and digital campaigns.

Chéraga, Algeria, Algeria

• Define the priorities and strategic actions to be implemented on the key accounts to manage and develop the customer relationship.• Responsible for the quality of the service delivered to clients and ensure that the results are in line with the objectives set. • Develop corrective action plans to achieve the objectives.

Chéraga, Algeria, Algeria

• Creation and development of customers. Implementation of sales strategies and growing a loyal customer base within a designated geographical area • Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales• Demo Hilti products and services in person, face-to-face, with customers

Algiers, Algeria

• Theoretical and practical trainings on dry wall, ceiling systems and plasters for applicators, architects and contractors• Technical Presentations and conferences in schools of architecture and different companies. • Participation in building fairs and various events to promote KNAUF products and systems and the training center.

Algiers, Algeria

• Sketches, plans, elevations and 3D views for a command center and an archives center in Algiers (architectural contests)• Sketches and executed plans for different housing projects• Making 3D models, renderings and sketches for different projects and building permit files.

Algiers, Algeria

• Preparation of presentations for housing projects• Making reports and photographic reports for different projects• Planning a tourist area in the Beni Haroun dam in Mila : Site analysis, Planning program around the dam, outline planning

Algiers, Algeria

Architect Degree, Architecture, Graduated With Honors – Head Of The Class

Gateway To Performance, Internal Training On Products And Sales

Train-The-Trainer Certificate, Pedagogy

Level A2.2, Spanish Language

Certificate In Sales Techniques And Tactics, Selling Skills And Sales Operations

Training On Knauf Plasters Systems

Training On Knauf Dry Products And Systems

Certificate On Software Trainings 2D/3D : Archicad/Artlantis

Certificate On Software Training 2D/3D : Autocad