Mel Belacel Email & Phone Number

A motivated, results-driven and bi-lingual IT specialist, with over 15 years' experience across Business Analysis, Project Management and Software Implementation. With extensive experience across multiple industry sectors (including Retail and Adtech), I combine effective communication skills with extensive domain knowledge to identify opportunities and deliver a satisfactory outcome for both customers and company. Highly adept in the facilitation of diplomatic negotiations with senior stakeholders, my areas of expertise extend to thorough requirements gathering, leading and conducting UAT, technical and proposal writing, gap analysis, as well as  pre-sales. Possessing the analytical acumen and technical dexterity to be an independent and vital contributor for any organisation, I am now seeking a position in which I can implement my vast skill-set and continue to provide successful results.Key Skills and Areas of ExpertiseBusiness Analysis and Requirements Gathering: Expert in delivering strategic direction for businesses that results in innovative improvements in systems, procedures, and practices. Effectively able to influence operational performance through ensuring detailed analysis, strategic planning and engagement.Technical Documentation: Bilingual in French/English with extensive experience of documenting requirements, functional specifications and training manuals in both languages. Excellent writing skills.Team Player: Effectively able to work as part of a team. Possesses a hands-on approach, enjoys being part of a strong team and being able to contribute knowledge and experience to colleagues and staff. Collaborates with stakeholders and business champions and end-users, encourages open, ongoing communication and dialogue to push work to a deeper, more insightful level and ensures that effective communication is maintained at all timesCommunication and Interpersonal Skills: Commands exceptional people skills and relationship management. Ability to analyse results and clearly present findings when it comes to suggesting improvements and making recommendations to senior management. Fluent in English and French.Software: Has implemented Confluence / Jira for +300 users. Has implemented  programmatic platforms, as well as expense management solutions, PMO and retail solutions. to quickly pick up new systems and software.

Listed skills include Business Process, Analysis, Business Requirements, Requirements Gathering, and 21 others.