Amelea F. Everett Email & Phone Number

Knoxville, Tn, Us

My role in KUB's Community Relations department includes managing all philanthropic initiatives for the organization - including coordination of community events, vetting sponsorship requests, and overseeing the Volunteer Time Off policy. I also plan internal and external KUB events focused on community and philanthropy with the assistance of several cross-functional committees which I both lead and participate in. These and other tasks result in successfully managing multiple projects and programs with competing deadlines.● Manage $50,000+ budget.● Coordinate Volunteer Time Off policy for 1,100+ employees.● Developed and implemented standard procedure to respond to all sponsorship and donation requests.● Lead two internal committees with 30+ members representing every department within the organization.● Plan and execute events, including the inaugural KUB Community Expo and organization-wide United Way campaign events with nearly 1,000 attendees.

Knoxville, Tennessee, United States

In July of 2021, Volunteer East Tennessee merged with the United Way of Greater Knoxville to become one of the largest volunteer-oriented nonprofits in Tennessee. Volunteer East Tennessee continued its work with volunteers and community organizations with added support and resources as a program of the United Way of Greater Knoxville.My role remained concentrated on supporting nonprofit partners with an increased focus on corporate social responsibility initiatives.

Knoxville, Tennessee Area

Volunteer East Tennessee's mission is to inspire service by equipping organizations and mobilizing volunteers to connect with one another and strengthen communities.My main focus was leading the Partner Program. These responsibilities included: recruiting & engaging nonprofit partner organizations, supporting all partner staff (from ~100 organizations), serving as system administrator for our online partner platform via Salesforce, coordinating corporate or group service initiatives, planning & implementing hallmark events, and other operational & administrative tasks, as necessary.

Knoxville, Tennessee Area

Ensured all marketing materials and advertisements in the mall were current and up to Simon Property Group standards.Partnered with Director of Marketing to acquire new partnerships and advertisement opportunities for West Town Mall.Managed social media accounts (Facebook, Twitter, and Instagram) and web activity while following Simon Property Group guidelines for all content.Coordinated mall-sponsored events by recruiting sponsors and partners; negotiated food, drink, entertainment, and décor contracts; and effectively advertised events to the community for optimal attendance.Served as Controller for the gift card program, tracked and reconciled all financial information processed by guest service representatives while maintaining gift card inventory for the property.Managed stroller vending operations, tracked and reconciled cash flow from the program and ensured units were functional.Assisted with various administrative tasks including: accepting and processing leasing agreements and payments; updating and maintaining mall directories; and general customer interaction and service, as needed.

Knoxville, Tn

Member of Planning and Management teams for large-scale conferences (up to 17,000 participants), including Destination Imagination Global Finals (DI) and Covenant High in Christ Conference (CHIC).Managed staff of up to 20 employees during events.Assigned planning responsibility of various nightly events during DI, including coordinating and constructing décor, food and beverage, and entertainment for roughly 10,000 people during the “Welcome Party” and “Teen Closing Ceremony”.Maintained communication and acted as liaison between CHIC leaders and UT staff for seven months with over 70 groups totaling over 1,400 participants for CHIC.Responsible for registration, housing assignments, and planning activities for 1,400 participants during CHIC.

Knoxville, Tn

Sales:Hired in October 2010 in the Computer & Tablets department as a sales consultant: educated clients on the latest and greatest technology related to computers, tablets, printers, software, and Best Buy services.Moved to the Mobile Phone department as a sales specialist: not only assisted clients with mobile phone needs, but also explained the differences and benefits of all contracted and no contract providers and completed activation processes.Services:Promoted to full-time in February of 2012 as a Customer Service and Multi-Channel Assistant: teamed with sales floor to both reduce return/exchange rate and ensure overall excellent customer service for every client. Ensured excellent support and sales expertise for all clients in store and over the phone after becoming Multi-Channel Assistant and nearly doubled store’s over-the-phone revenue (from ~1.5% to 3% of total revenue mix).Served as lead Multi-Channel Assistant: created schedules and reviewed/coached behavior for all employees in the department (anywhere from 4-7 people).Worked as a Consultation Agent in the Geek Squad for one year in 2014: engaged clients over the phone and at the counter with excellent tech support and customer service skills, acquired through the years at Best Buy. Also worked with supervisors and sales team by explaining technology and services to ensure client’s needs and business goals were met.Additionally, served on the Employee Experience Team: worked with colleagues and store leaders to ensure employee satisfaction was as high as possible. Organized team building events where strategies for both employee and customer satisfaction were discussed.

Mba Candidate

Bachelor’S Degree, Marketing And Supply Chain Management With A Minor In Sociology, 3.29/4.00

Activities and Societies: VP of Communication for the University of Tennessee American Marketing AssoicationDean's List Spring of 2015.

Associate Of Arts (A.A.), General Studies, 3.25/4.00

Dean's List Fall of 2010. Maintained a GPA above 3.00/4.00 while working full time.