• Welcoming, Advising on current trend and offering a one to one service. • Visual Merchandising the store to company guidelines.• Receiving stock and replenishing the store daily.• Being aware of stock control and liaising with management.• Responsible for processing cash and card payments also returns.• Working within established guidelines giving every customer "The Reiss Experience"• I also look after our Reiss concession in John Lewis, making sure weekly targets are met, merchandising the floor and making it commercial to the John Lewis customer. • I also liaising with Merchandising and stock control making sure we have the product in also transferring dead stock to our main store.

By Kilian – Start Date: November 2012 – presentRole: Business Manager• Building a large client base at one of only three outlets for the brand, at Harvey Nicholls in Liverpool City Centre• Creating brand awareness in new City. Treating brand like own business• Liaise with senior staff from Paris in terms of progress, targets and representation• Use valuable sales skills to attract new customers towards perfume• Responsible for keeping work area replenished and maintaining brand image

The Kooples - Start Date: July 2012- November 2012Role: Sales Assistant •Working full-time for the French rock-chic brand •Here I practiced the best professional customer service•Received deliveries and also replenished stock on a daily basis•Meeting daily individual and team targets that also have to be met weekly and monthly•Making sure the store is kept immaculate

American Apparel- August 2010- June 2012Role: Supervisor •Working at American Apparel as a store supervisor helped me develop valuable skills for working in retail•Gained promotion to Supervisor role after starting as a Sales Assistant•Delivering professional customer service towards beating individual and store targets•Delegated responsibilities to my peers, to make sure daily tasks where met. •Cashing up on a daily basis enabled me to have a concept behind targets that needed to be met and how it was possible to reach them•Had managerial duties that entailed validating the store rota and adjusting times•Practiced keeping standards as the store image is reflected on the company brand