Amelia Harmon Email & Phone Number

Cleveland, Ohio, United States

The Cleveland Hilton Downtown is an award winning hotel, known for its service and hospitality. I had the pleasure of working with the Front Desk team over this past year, as we won our second Connie Award. I work almost exclusively in our in house call center, taking incoming calls from present and future guests. I work to solve problems as they arise and before they can become issues impacting a guest's stay. I have handled reservation adjustments, complaints, room service orders, and coordinating with other departments to respond to guest requests. I strive to go above and beyond whenever possible in order to give guests the best possible experience.

Cleveland, Ohio

General office duties, mail processing, handling dormitory keys, and interacting with students (customer service) and adult staff (professional). Short shifts required constant communication with other employees to keep everyone up to date. Summer responsibilities include on-call and hospitality duties similar to those at the front desk of a hotel.

Cleveland/Akron, Ohio Area

Tokyo

Cleveland, Ohio Area

Art protection and customer service are our main priorities. Ironically, security personnel have most of the interaction with patrons. We do everything from giving directions to asking people not to get too close to art.

Japanese Language And Literature, International Studies, Freshman

Activities and Societies: part-time job at the Cleveland Museum of Art, Tea ClubDouble major in Japanese and International Studies.

Japanese Language And Literature

Exchange student to Waseda University during the 2017-2018 school year.

High School, 3.99

Activities and Societies: Academic Challenge, Sea Scout Venture Crew, KarateI went to high school. Graduated with honours. Four A.P..