Amelia Marshall Email & Phone Number

Sydney, Nsw, Au

Manchester, Gb

Altrincham, England, United Kingdom

- Manage a diverse portfolio of client accounts, developing and executing tailored SEO strategies to improve their online visibility and drive business growth.- Specialise in local SEO, including keyword research, on-page optimisation, and citation building, to enhance clients' local search presence.- Conduct website audits to identify areas for improvement and provide actionable recommendations aligned with client business goals.- Utilise digital marketing tools such as Google Analytics, Ahrefs, and Google My Business to monitor campaign performance and generate detailed reports.- Foster strong client relationships through regular communication, strategy updates, and progress reports, ensuring high levels of satisfaction and retention.- Provide branding advice and strategic recommendations to help clients refine their brand identity and marketing approach.Achievements: - Successfully managed a large client portfolio, receiving exceptional feedback from clients and colleagues.- Completed multiple Google courses in digital marketing, demonstrating a commitment to ongoing learning and professional development.

United Kingdom

- Specialise in creating custom pet portraits that capture the unique personality and charm of each animal.- Utilise a variety of artistic techniques and mediums, including digital tools like Procreate and traditional methods such as painting and drawing.- Work closely with clients to understand their vision and preferences, ensuring that each portrait meets their expectations and is a cherished keepsake.- Manage the end-to-end process, from initial consultations and concept development to final artwork delivery.- Maintain an active presence on social media, particularly Instagram (@ameliamarshallartistry), where I showcase my work and engage with a growing community of art enthusiasts and pet lovers.Achievements: - Received numerous positive testimonials from satisfied clients who appreciate the detail and personal touch in each portrait.- Successfully built a following on Instagram, with many clients reaching out through social media for custom commissions.I have showcased a selection of my work below but there is a lot more on my artistry instagram page.

Matlock, England, United Kingdom

- Provided exceptional customer service by assisting guests with reservations, enquiries, and concerns across various YHA hostels.- Handled a high volume of customer interactions via phone, email, and in-person, resolving issues efficiently and ensuring a positive experience.- Managed guest records and reservations with accuracy, coordinating group bookings and addressing special requests.- Processed payments, handled refunds, and resolved billing issues while maintaining a high standard of financial accuracy.- Collaborated with hostel managers and team members to enhance guest satisfaction and streamline operations.Achievements:- Consistently exceeded KPIs, achieving one of the highest revenue figures in the team.- Awarded a cash prize for outstanding performance in soliciting customer feedback and upselling services.

Chesterfield, England, United Kingdom

- Delivered high-quality customer service by addressing client needs and concerns effectively.- Acted as the primary point of contact for clients, fostering positive relationships and ensuring satisfaction.- Proactively engaged with customers to convert leads into sales and support business growth.(This was a temporary contract as I had the goal of travelling SouthEast Asia and wanted to save up enough money to go while having more of a work life balance than working in hospitality).

Darley Dale, England, United Kingdom

- Provided excellent customer service across various roles, including waitressing, bar service, and hotel reception.- Managed tasks efficiently in a fast-paced environment, demonstrating strong time management and organisational skills.- Acted as a hotel receptionist, handling reservations and guest inquiries with professionalism.- Promoted to a supervisory role where I trained and guided team members, improving overall efficiency and reducing errors. Achievements:- Recognised for exceptional service, resulting in positive feedback from both employers and customers.- Successfully balanced multiple roles and responsibilities, contributing to a smooth operation and enhanced customer experience.- Promoted to a team leader position where I trained other members of staff

A Level, Art, B

My studies in Art & Design laid the foundation for my creativity and visual thinking. This background has been instrumental in my journey.

A Level, English Language, B

English Language sharpened my ability to craft clear and persuasive communication. This skill is essential in branding and copywriting.

A Level, Psychology, C

Studying Psychology provided me with a deep understanding of human behaviour and decision-making processes. This insight has been.