• Brought Dallas Records Center up to firm standards in 1 year after years of mismanagement, sending 2,000 boxes to offsite storage, overseeing the destruction of 500 boxes, implemented procedures for staff and attorneys to move towards a paperless office. • Facilitated office relocation. • Manage all administrative duties for the Dallas Records Center including but not limited to invoices, budget, offsite storage, and records retention. • Subject Matter expert in Records and Information Governance regarding Firm policy and procedure. • Provides Records training for attorneys and staff. • Assists other Departments including but not limited to Conflicts/New Matters

erformed document scanning and quality control processes for legal documents. • Handled phone and email requests from attorneys and staff in an efficient and professional manner. • Identified, categorized, stored and retrieved records using a Digital Records Management System.

• Assisted in clerical and administrative duties including compiling research, arranging, analyzing and interpreting data and developing reports on special projects. • Updated, improved and maintained the records management system, including public information requests, claims, incident reports, agendas, and general correspondence. • Assisted the public in person, over the phone and through email providing any necessary information.

• Teaching Assistant for a Online Basic Computer Skills Courses and Education Technology Course• Improved and updated Online course and resources • Assisted Basic Computer Skills and Education students with technologies related to their courses• Proctored the Idaho State Technology Competency Assessment for those seeking a teaching credential