- Answers high volumes of calls and emails; Educates customers on current offerings and programs with a high success rate of customer satisfaction and retention.- Establish and manage new paper and electronic filing systems, record information, update paperwork, and maintain documents.- Actively maintain and manage communication among my team and other managers to confirm all job responsibilities are being met.

- Organized all event logistics and operations, including facility selection, pricing, accommodations, food and beverage selections and audio-visual arrangements.- Boosted client satisfaction through on-site service requests and effective management of event logistics.- Coordinated and facilitated special events, including birthdays and family events.

- Built and strengthened positive relationships with students, parents and teaching staff.- Communicated objectives for all lessons, units and projects to students and parents.- Remained calm and patient in all student interactions to support individual growth and development.- Taught students fundamental building blocks and advanced concepts.- Administered and documented results of student assessments.

- Managed the planning, development, organization, implementation and evaluation of specific programs.- Recruited high numbers of new students.- Developed and implemented social media presence.