Amélia Thieffry Email & Phone Number

Nantes, FR

As Deployment & Customer Success Manager, my role is to 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝘁 𝗮𝗹𝗹 𝘀𝘁𝗮𝗴𝗲𝘀 𝗼𝗳 𝘁𝗵𝗲𝗶𝗿 𝗹𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 at yzr. In this context, I have developed in-depth knowledge of both the business needs around product data for retailers and marketplaces and of existing AI solutions on the market to respond to them.𝗣𝗿𝗲-𝘀𝗮𝗹𝗲𝘀 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴*Supporting salespeople during.

• 𝘚𝘵𝘢𝘳𝘵-𝘶𝘱 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘻𝘪𝘯𝘨 𝘪𝘯 𝘤𝘰𝘯𝘴𝘰𝘭𝘪𝘥𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘳𝘦𝘱𝘰𝘳𝘵𝘪𝘯𝘨 𝘰𝘧 𝘤𝘰𝘳𝘱𝘰𝘳𝘢𝘵𝘦 𝘵𝘳𝘢𝘷𝘦𝘭 & 𝘦𝘹𝘱𝘦𝘯𝘴𝘦𝘴 𝘥𝘢𝘵𝘢.
• Definition of sales, marketing, product and financial strategies
• Acquisition, management and retention of customer accounts
• Implementation:*Data management: collection, analysis and processing of data*Product design: taking user needs and creating personalized apps*Onboarding of users on the… Show more 𝘚𝘵𝘢𝘳𝘵-𝘶𝘱 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘻𝘪𝘯𝘨 𝘪𝘯 𝘤𝘰𝘯𝘴𝘰𝘭𝘪𝘥𝘢𝘵𝘪𝘰𝘯.
• Implementation:*Data management: collection, analysis and processing of data*Product design: taking user needs and creating personalized apps*Onboarding of users on the platform*Receiving and managing user.
• Marketing:*Co-organization of events and webinars, interviews*Community management*Content writing

Boulogne-Billancourt

• 𝘍𝘪𝘳𝘴𝘵 𝘰𝘯 𝘪𝘯𝘵𝘦𝘳𝘯𝘴𝘩𝘪𝘱 𝘵𝘸𝘪𝘤𝘦, 𝘵𝘩𝘦𝘯 𝘰𝘯 𝘵𝘩𝘦 𝘰𝘤𝘤𝘢𝘴𝘪𝘰𝘯 𝘰𝘧 𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤 𝘮𝘪𝘴𝘴𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘧𝘪𝘯𝘢𝘭𝘭𝘺 𝘪𝘯 𝘱𝘦𝘳𝘮𝘢𝘯𝘦𝘯𝘵 𝘤𝘰𝘯𝘵𝘳𝘢𝘤𝘵, 𝘮𝘺 𝘮𝘪𝘴𝘴𝘪𝘰𝘯𝘴 𝘸𝘦𝘳𝘦 𝘮𝘶𝘭𝘵𝘪𝘱𝘭𝘦:
• Responsible of the association's regionalization and the development of 6 delegations (Lille, Lyon, Marseille, Nantes, Toulouse, Bordeaux)
• Organization of AFTM events (workshops, conferences, for up to 150 participants)
• Marketing & communication… Show more 𝘍𝘪𝘳𝘴𝘵 𝘰𝘯 𝘪𝘯𝘵𝘦𝘳𝘯𝘴𝘩𝘪𝘱 𝘵𝘸𝘪𝘤𝘦, 𝘵𝘩𝘦𝘯 𝘰𝘯 𝘵𝘩𝘦 𝘰𝘤𝘤𝘢𝘴𝘪𝘰𝘯 𝘰𝘧 𝘴𝘱𝘦𝘤𝘪𝘧𝘪𝘤 𝘮𝘪𝘴𝘴𝘪𝘰𝘯𝘴 𝘢𝘯𝘥 𝘧𝘪𝘯𝘢𝘭𝘭𝘺 𝘪𝘯 𝘱𝘦𝘳𝘮𝘢𝘯𝘦𝘯𝘵 𝘤𝘰𝘯𝘵𝘳𝘢𝘤𝘵, 𝘮𝘺 𝘮𝘪𝘴𝘴𝘪𝘰𝘯𝘴 𝘸𝘦𝘳𝘦 𝘮𝘶𝘭𝘵𝘪𝘱𝘭𝘦:
• Marketing & communication management (creation of visual and editorial content, monthly newsletter, project coordination)
• Privileged contact with members (support and improvement of the services offered)

Rueil-Malmaison, Île-de-France, France

• Reception of customers and advice on destinations and products
• Sale of tourist products (ticketing, cruises, circuits, stays, etc.)
• Customer retention
• Organization of commercial operations

Melun, Île-de-France, France

• Visitors' reception
• Management of the reception area (stock replenishment, creation of a waiting area, display of promotional offers)
• Management of online and offline communication (social networks, newsletter, creation of visuals, renewal and updating of publications, participation in the development of the website)
• Implementation of an animation and promotion project for the territory
• Production of G.I.R. in Seine-et-Marne (developing the concept and the program… Show more
• Production of G.I.R. in Seine-et-Marne (developing the concept and the program, budgeting, providers selection, reservations, registration follow-up, etc.)

Mba International Travel Management Spécialité Corporate Travel

Licence Professionnelle Hôtellerie Et Tourisme Parcours Distribution Touristique Option E-Tourisme, Tourisme

Bts Tourisme

Licence Sciences Du Langage, Parcours Professorat Des Écoles

Baccalauréat, Littéraire, Mention Bien