Amelia V. Cave Email & Phone Number

Seattle, Wa, Us

Bellevue, Wa, Us

Bellevue, Wa, Us

• Develop compelling narratives and manage data-driven user adoption programs to support end-user product engagement for various travel-related products.• Partner and collaborate with internal stakeholders across product and marketing organizations to construct in-product messaging campaigns and user adoption resources to meet and exceed product usage goals.• Edit content for product accuracy, grammar, and voice and integration of campaign objectives.• Support localization of existing end-user-facing content and develop plans to handle scalable localization efforts.• Promote best practices for content production, branding, messaging and tone, managing workflow for producers.

Bellevue, Wa, Us

• Supported the development and execution of marketing plans for TripLink travel supplier launches• Contributed to the creation of numerous marketing and sales content for customers, partners, and internal stakeholders (e.g. newsletters, FAQs, sales references, demo videos, web pages, and field alerts)• Defined a process and initiated changes to the existing interface of the travel partner support platform to improve user satisfaction and efficiency• Clarified a billing process between the team and travel partners in order to accurately capture revenue

Bellingham, Washington, Us

• Prioritized, managed, and facilitated design and distribution of hundreds of print and digital promotional materials annually for internal stakeholders and client groups; managed web content for department and university resource sites with an emphasis on plain language in order to engage a diverse audience. • Planned and launched educational programs, created lesson plans, presented lectures, and collaborated on presentations using best practices; trained and supervised a team of 20 student volunteers.• Coordinated the implementation of required prevention training taken by over 6,000 students annually.

• Trained new peer health educators of the Alcohol and Other Drug Risk Reduction Group and prepared them to teach Alcohol and Drug Consultation and Assessment Services (ADCAS) classes. • Updated ADCAS curriculum and all supplemental material. • Scheduled practice sessions, class times, and weekly meetings.

Bellingham, Washington, Us

• Performed telephone and in-person screenings for health insurance, low-income assistance programs, and community healthcare access program eligibility. • Educated clients about access to health care options that empowered them to advocate for their health care needs. • Conducted presentations, tabling, and other community outreach and education. • Provided volunteer management and mentorship, recruitment, and training.• Developed training and client education materials. • Supervised a group of university students while they developed a social marketing campaign for WAHA.• Coordinated with representatives from insurance plans, pharmacies, Social Security, and Centers for Medicare and Medicaid Services to resolve complicated client cases.• Identified and assessed programmatic or volunteer issues that could affect clients. Suggested and implemented solutions.• Worked successfully with clients who have behavioral health challenges.

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Community Health