Answered wide-ranging emergency calls, coordinating responses with Cal Poly police and other first responders.Helped CPP residents feel safe by providing a visible security presence for deterring crime.Verified security of buildings and structures across the CPP campus with regular checks as well as providing after-hours assistance to student residents.Provided clear and helpful customer service for a wide range of campus needs such as in the front office of the police station, event management, transportation for the DRC, and at the university library.

Helped support team goals by assisting with cleaning tasks, customer needs, and supply replenishment.Prepared beverages with speed and accuracy to minimize customer wait times.Navigated periods of high volume with calm demeanor to keep store operating to standard.Trained new workers in correct use of equipment, customer service techniques and beverage recipes.Documented complex orders to accurately process payments in POS system.