• Demonstrates leadership in establishing and maintaining productive relationships with clients using open communication and active listening to ensure their needs are met.• Actively seeks and incorporates feedback to improve the quality of work and rapport.

• Adapted teaching style while using problem-solving skills to address unpredictable classroom challenges.• Used keen observational skills to quickly cultivate meaningful relationships with diverse students.

• Travelled to 12 cities in 12 months, becoming an open-minded, educated global citizen through culturally immersive experiences and communications.• Pushed the boundaries of remote working from various time zones and remote connections.

• A patient and compassionate tutor to Chinese executive adults who were nervous practicing a new language & developping new skills.• Built relationships with clients to ensure a trusting and safe space to learn and make mistakes.

• Assisted instructors with creation and redesign of course material with the use of Articulate Storyline and Google Apps.• Supported faculty members and students understand the capabilities of Google apps and related technologies.• Supported instructors LMS questions and redesign.• Technical support of EDU 210 course through LMS review and revisions.

• Building & maintaining Google Sites.• User testing of Google Forms functionality• Reviewing and assisting with the Sites Governance documentation.• Maintain IT asset records & team budgets.• Hosting help seminars from Google Applications for different City of Edmonton Branches.

• Generating monthly reports on IT project health.• Converting IT PMO templates from SharePoint to Google format.• Built and maintained Google Sites.• Scheduled & confirmed appointments and meetings for clients in person, via email and over the phone• Performed clerical duties such as filing, processing mail & distributing faxes to multiple departments.• Managing emails, calendars and maintaining awareness of whereabouts and availability of staff members.• Maintained… Show more • Generating monthly reports on IT project health.• Converting IT PMO templates from SharePoint to Google format.• Built and maintained Google Sites.• Scheduled & confirmed appointments and meetings for clients in person, via email and over the phone• Performed clerical duties such as filing, processing mail & distributing faxes to multiple departments.• Managing emails, calendars and maintaining awareness of whereabouts and availability of staff members.• Maintained client confidentiality & records. • Transcribing and recording minutes of meetings.• Typing correspondence letters, memos and spreadsheets Show less

• Various assignments for companies in need of administrative assistant and receptionist duties.• Scheduled & confirmed appointments and meetings for clients in person, via email and over the phone• Performed clerical duties such as filing, processing mail & distributing faxes to multiple departments.• Managing emails, calendars and maintaining awareness of whereabouts and availability of staff members.• Operated the switchboard system & relayed phone call, messages and… Show more • Various assignments for companies in need of administrative assistant and receptionist duties.• Scheduled & confirmed appointments and meetings for clients in person, via email and over the phone• Performed clerical duties such as filing, processing mail & distributing faxes to multiple departments.• Managing emails, calendars and maintaining awareness of whereabouts and availability of staff members.• Operated the switchboard system & relayed phone call, messages and information. • Typing correspondence letters, memos and spreadsheets• Professionally greeted incoming traffic and directed them to their meetings on time. Show less

• Planned, organized and booked activities as well as transportation for University foreign exchange students.• Coordinated events & receptions for the students and staff.• Monitored & assisted groups of exchange students with concerns and questions.• Typing correspondence letters, memos and spreadsheets as well as being responsible for correspondence emails from various organizations.• Operated the switchboard system & relayed phone call, messages and information… Show more • Planned, organized and booked activities as well as transportation for University foreign exchange students.• Coordinated events & receptions for the students and staff.• Monitored & assisted groups of exchange students with concerns and questions.• Typing correspondence letters, memos and spreadsheets as well as being responsible for correspondence emails from various organizations.• Operated the switchboard system & relayed phone call, messages and information. • Performed clerical duties such as filing, processing mail & distributing faxes. Show less

• Provided customer service to the students and parents to maintain the out of school care’s positive and nurturing environment.• Helped the students resolve their conflicts in an appropriate manner.