Amelia Henry Email & Phone Number

San Marcos, California, United States

In a daycare/boarding/grooming setting, welcomed all clients upon arrival and departure, scheduled appointments, communicated precise information about our facility, created colorful and entertaining pieces to highlight deals/events, supervised a playroom of sometimes over 50+ dogs while using positive reinforcement training and being monitored via webcam, provided grooming services to dogs of all sizes, prepared feedings and medications based on the special needs of the dog/pet parent… Show more In a daycare/boarding/grooming setting, welcomed all clients upon arrival and departure, scheduled appointments, communicated precise information about our facility, created colorful and entertaining pieces to highlight deals/events, supervised a playroom of sometimes over 50+ dogs while using positive reinforcement training and being monitored via webcam, provided grooming services to dogs of all sizes, prepared feedings and medications based on the special needs of the dog/pet parent, professionally articulated health and behavioral concerns of the dogs to the clients, followed proper cleaning protocols for the entire facility, conducted "meet and greets" to accurately assess and evaluate dog temperaments, managed social media accounts of over 3,000 followers across Instagram, TikTok, and Facebook, advertised to clients promotions tailored to their specific schedules via phone/email/text, and delegated tasks to employees. Show less

Valley Center, California, United States

Set up primary consultations with new clients. Provided in-home pet care including: scheduled feedings, leashed walks, overnight care. Prioritized the happiness of clients and the health/safety of pets. Maintained flexibility and willingness to meet clients’ needs. Received requests for repeat clients and multiple 5-star reviews.

San Marcos, California, United States

Upheld customer and client satisfaction, created and analyzed inventory reports, and ensured objectives were met. Earned recognition through evaluations from supervisors for my attention to detail, customer satisfaction, and initiating good work morale. Completed the assistant manager leadership certification course, which included teaching goal setting, communications, running a shift, delegating vital duties for the store, cost controls, customer service, and food preparation.

Escondido, California, United States