Amelia Hunter Email & Phone Number

Wollongong, New South Wales, Australia

• Listening and identifying client needs.• Managing supply levels across the country.• Working towards and consistently hitting KPI's • Liaising with existing clients whilst also handling incoming enquiries from new customers.• Beginning the endeavour to bring in new business in key client sectors.• Focusing on using the CRM platform effectively and efficiently.

Wollongong, New South Wales, Australia

• Understanding clients objectives, and developing specific initiatives and solutions that will enable the client to achieve their objectives.• Provide leadership to internal teams by communicating the overall strategies for the varying client accounts. • Ensuring smooth operation of all solutions, and other day-to-day activities required to meet the clients needs. • Managing existing clients and ensuring retention of client accounts. • Analyse and coordinate the schedule, timeline, procurement, budget, and roll out of varying projects as required. • Harnessing a centralised CRM tool to provide customers with the best possible experience at every touchpoint, whilst streamlining efficiency.

Wollongong, New South Wales, Australia

• Listening and identifying client needs.• Exceeding budgets and targets.• Liaising with existing clients whilst also handling incoming enquiries from new customers.• Beginning the endeavour to bring in new business in key client sectors.• Focusing on using the CRM platform effectively and efficiently.

Sydney, New South Wales, Australia

• Listening and identifying client needs.• Managing stock levels across the country.• Exceeding budgets and targets.• Liaising with existing clients whilst also handling incoming enquiries from new customers.• Beginning the endeavour to bring in new business in key client sectors.• Focusing on using the CRM platform effectively and efficiently.

• Overseeing and executing incoming new client enquiries. • Supporting the team and wider business.• Managing invoicing and debtors. • Ensuring CRM compliance within myself and the team

• Meeting with clients to ensure a personal relationship. • Travelling to different locations around the country to ensure needs of clients are being met.• Covering multiple inboxes and executing invoices.• Negotiating with international and local suppliers and clients. • Stepping into leadership roles and filling in for managers while they are away. • Managing corporate accounts in regards to invoices, credits and arrears. .

• Negotiating with multiple suppliers on an international scale for the purchase of shipping containers. • Working closely with all key stakeholders to to ensure they have the stock they require• Covering across multiple inboxes with dedicated KPI timelines for answering. • Reporting on and working within a budget on a monthly basis while still being reactive to time critical stock requirements. • Responsible for the correct processing of invoices to ensure timely payment to all suppliers.

• Rolling out a new survey process and working with CRM (customer relationship management system) across Australia and New Zealand. • Liaising with customers and dealing with their concerns around charges• Working with the training team to ensure a successful roll out of the new process. • Supporting the 28 depots with the new system and remotely fixing issues they may have.• Reporting on how the project is going to the Executive General Managers and working closely to meet their criteria.

Bachelor Of Commerce - Bcom, Economics/Finance

Studying Economics trained me in understanding how the economy operates at both micro and macro levels, the role of competition.

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