Process Analyst
Current
Jan 2024 - Present
AeroLeads people directory · profile
Amelia Dwyer Email & Phone Number
Process analyst
at
NSW Telco Authority
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Process analyst
Location
Sydney, New South Wales, Australia
Company size
Who is Amelia Dwyer? Overview
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Quick answer
Amelia Dwyer is listed as Process analyst at NSW Telco Authority, a company with 154 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Amelia Dwyer.
Amelia Dwyer previously worked as Project Officer at Nsw Department Of Customer Service and Senior Business Analyst Team Lead at Revel Systems. Amelia Dwyer holds Bachelor'S Degree, Linguistics from Macquarie University.
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Email format at NSW Telco Authority
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NSW Telco Authority
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Profile bio
About Amelia Dwyer
Amelia Dwyer is a Process analyst at NSW Telco Authority. She possess expertise in teamwork, data analysis, project management, business analysis, problem solving and 3 more skills.
Listed skills include Teamwork, Data Analysis, Project Management, Business Analysis, and 4 others.
Current workplace
Amelia Dwyer's current company
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9 roles
Amelia Dwyer work experience
A career timeline built from the work history available for this profile.
Project Officer
Nov 2022 - Jan 2024
Senior Business Analyst Team Lead
Apr 2022 - Nov 2022
Business Analyst
- Using BPMN 2.0 and ITIL foundations, preparing all business requirements, process flows, templates, UAT programs, and more for more than 200 Customer Success employees.
- Project managing programs across multiple departments (company wide) for financial and payments, new product releases (security, hardware and software), and end of life, and support readiness, catering to and.
- Project Managed and developed from beginning to current, Balance Deferral and Relief Programs for clients enduring financial hardship during COVID-19 pandemic with high success rates, reaching and assisting over 2000.
Jan 2019 - May 2022
Technical Content Specialist
- Use client and business data and analytics (specifically Google Analytics and Pendo) to make informed process and content decisions and initiate and run to completion, projects for business improvements.
- Write internal, technical and customer documentation in relation to Revel Systems products and ecosystems.
- Using reporting and feedback to provide return on investment and progress reports and adapt current processes and projects as required for maximum results.
Jan 2018 - Feb 2019
Global Integrated Accounting Support Lead
- Manage Agent productivity, and operational quality against organisational specifications for a distributed global teams across the US and EU.
- Develop and present executive level reporting and metrics to show improvements and success within the internal Support Organisation and Intuit Partnerships.
- Develop and provide streamlined communications, training and documentation between international remote and onsite teams over multi-skilled levels.
Feb 2016 - Jan 2018
Intuit Support Specialist
- Act as product specialist in providing cross-functional product knowledge, assistance and support to customers, sales and support teams.
- Submit feature requests/enhancements and diagnose and present bugs in software integrations based on customer needs whilst working closely with Product Management and Engineering on requirements, design, testing and.
Apr 2015 - Feb 2016
Court Officer, Monitor, Clerk
Jun 2012 - Mar 2015
Administrative Assistant
Feb 2012 - Nov 2013
1 education record
Amelia Dwyer education
FAQ
Frequently asked questions about Amelia Dwyer
Quick answers generated from the profile data available on this page.
What company does Amelia Dwyer work for?
Amelia Dwyer works for NSW Telco Authority.
What is Amelia Dwyer's role at NSW Telco Authority?
Amelia Dwyer is listed as Process analyst at NSW Telco Authority.
Where is Amelia Dwyer based?
Amelia Dwyer is based in Sydney, New South Wales, Australia while working with NSW Telco Authority.
What companies has Amelia Dwyer worked for?
Amelia Dwyer has worked for Nsw Telco Authority, Nsw Department Of Customer Service, Revel Systems, Department Of Justice Nsw, and Retaining Specialists Pty Ltd.
How can I contact Amelia Dwyer?
You can use AeroLeads to view verified contact signals for Amelia Dwyer at NSW Telco Authority, including work email, phone, and LinkedIn data when available.
What schools did Amelia Dwyer attend?
Amelia Dwyer holds Bachelor'S Degree, Linguistics from Macquarie University.
What skills is Amelia Dwyer known for?
Amelia Dwyer is listed with skills including Teamwork, Data Analysis, Project Management, Business Analysis, Problem Solving, Accounting Software, Business Process, and Interpersonal Skills.
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