We are a global team of educators, social scientists, designers, and technologists who have created world class learning experiences for ordinary people to connect across differences and develop change at a population level. https://www.theubuntulab.org

I work with CEOs and Founders in consumer and enterprise services/digital products that prioritize positively impacting people's well-being. I bring extensive product and operations experience so we can work together to grow and evolve your offering. I would love to hear about what you do and see how I might be able to help. www.ameliamani.com

SheEO is a global initiative focused on building an innovative new model to finance, support and celebrate female entrepreneurs. The signature initiative, Radical Generosity, calls upon 1000 women per city to commit $1,000 to provide low interest loans to 10 women-led ventures that are selected by the 1000 women, the Activators. The ventures get loans and access to the women's networks, buying power and expertise to growth their businesses. This model will be in 1000 cities by 2020 loaning $1B annually to 10,000 women-led businesses.

As successful companies evolve, they often break, 1.14 million businesses in the USA feel this pain resulting in misalignment, stress, chaos & wastage. Functionally is built for Senior leadership to align their people and resources at speed & scale.We looked everywhere for the right people alignment and work design tools - they don’t exist. The old ways don’t work well & are hard to implement. Today, companies are more fluid, collaborative & focused on function over hierarchy.We empower company leaders with the tools to create the best Functional structure for their business model, dynamically aligning people with the strategic needs of the organization; mapping the Functions they need now & next.

CampusQuad was a mobile-first Enterprise SaaS student engagement platform. It was designed to increase college retention, persistence and success by connecting students directly with services, events and organizations on campus. The product suite consisted of 3 components: a consumer-level mobile app for students, a content ingestion engine and web-based reporting tools for campus administrators. As the key Operations executive, I was responsible for product and business operations infrastructure:- Owned product life cycle from start to finish. Directly managed Creative Director and UX/UI Designer.- Supervised mobile engineering team for first year prior to CTO coming on board.- Strategic Account Manager for initial campus partners; responsible for on-boarding, adoption and customer satisfaction.

THNK is on a mission to educate, inspire, and connect a community of proven creative leaders who want to make societal impact at a global level. Participants from large corporations, NGO's, social enterprise and creative entrepreneurship come together from all over the globe for an 18-month, part-time, post-graduate Executive Program comprised of four interconnected elements – workshops, open Innovation Challenge, Leadership Coaching, and an Accelerator project. Thnk.org

Disney English is a chain of children’s extracurricular private language schools in Mainland China. Owned and operated by the Walt Disney Company, the Shanghai flagship location opened in September 2008. Disney English was created on the core belief that everyone, especially children, learn more effectively when they are engaged. Based heavily on Gartner’s Multiple Intelligence theory, the content, curriculum and teaching methodology have all been developed specifically for Disney English. Paired with innovative classroom technology, Disney English offers an award-winning and effective educational program. As a founding member of the Operations team, I had involvement with nearly every aspect of the business from a flagship center in Shanghai to opening 45+ centers across 11 cities. I was responsible for leading cross-functional development and roll-out of 75+ products and strategized the communication cascade from the head office to over 1,500 employees through comprehensive, and sequenced programs. My national and regional operations teams were responsible for: - Quality control of parent and student experience - Center-level Systems and Process for all business functions - Operating budget, demand planning and logistics for all the schools

Evolved process, policy and procedure to meet the needs of staff and consumers across public safety, sales, finance and academic functions. This enabled the business to scale up by 14 centers across two cities within the first two years and expand the product portfolio from two to six offers. Expanding the portfolio extended the length of time a child could study in the program by 5 years, establishing Disney English as the market leader in Shanghai and Beijing for kindergarten-age children.

Founding member of the customer service and operations team for the web-based language learning division of multi-national education and travel company; responsible for global sales and marketing operations for multi-market roll-out of new sales model that increased revenue by 20x. This leading language training company offering both online and local language school programs had more than 11 million students from 150 countries and its websites received more than 110 million visits per year.

Implemented new infrastructure and processes for telesales/sales center entry into Greater China market. Responsible for requirements identification, customization, implementation and direct management of global CRM system, Salesforce.com, in Greater China, Korea and Japan. Managed the production process for multi-market sales material and product, including manufacturing and distribution for Asia, Europe, South and North America.

One of the initial transplants from the US office to China; built centralized global customer service and product development team based in the Shanghai office. Heavily involved in all aspects of the online production process: pipeline prioritization, requirements gathering, design, test case definition, sign off and end-user communication.

Joined Englishtown.com within a year of the transition from CD-ROM product to online service; focuses were creating sustainable mechanisms for providing online support in 10 languages to the global student base and collaborating with the technology team to enhance the customer experience resulting in decreasing enquiries by 50% and shortening response time from 72 to 24 hours while increasing response quality as measured by customer feedback.