Marketing Specialist
CurrentServe dual roles to drive market share growth of new and existing 3M products while ensuring customer satisfaction throughout the order process lifecycle.● Develop and execute multiple email marketing campaigns targeting new and existing customers.○ Produced an email campaign featuring a promotional giveaway which generated a 19.9% open rate and 9.9% click per unique open rate○ Drove sales through a BOGO email campaign resulting in an 18.2% open rate and 6.1% clicks per unique open● Support new and existing customers throughout the buying process○ Interact with end users and procurement with product and process information○ Communicate with customers via phone, email and chat: Excellent interpersonal skills○ Quickly learned web order processing system● Engage and interact with 3M team members and third-party consultants to ensure mutual success and aligned marketing strategies○ Collaborate on future marketing program design○ Participated in 3M Product training, 3M Headquarters, Minnesota