Amelia Soon 孫慧敏 Email & Phone Number

Singapore

Singapore

Singapore, Cbd, Sg

Toku creates bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises.Recognised as one of the Top 230 High-Growth Companies in Asia-Pacific by the Financial Times and listed among the Top 40 Fastest Growing Companies in Singapore by The Straits Times and Statista, Toku provides an end-to-end approach. The company helps businesses navigate the complexities of global digital transformation and enhance their Customer Experience with mission-critical cloud communication solutions that deeply integrate with customer data and business processes.Toku combines global strategic consulting expertise, bespoke technology, in-country infrastructure, local connectivity and global reach.The business works with organisations as diverse as Singapore Airlines, foodpanda, JCDecaux, Gojek, Sony and numerous government agencies to move their communications and customer engagement to the cloud.Whether you are a cloud-based enterprise or just starting your digital transformation journey, Toku has solutions to suit your communications and customer engagement needs.

San Mateo, California, Us

Responsible for new logo acquisition in the region & all of Singapore Public Sector, for CX & ITSM

Singapore, Sg

We started RMDY as the first science & nutritionist backed low sugar Turmeric health shot in the Singapore market. RMDY helps to fight inflammation and contains tons of vitamins & bioavailable nutrients. I was in charge of all sales & marketing activities, including:- D2C sales via our online store- Set up and maintenance of e-commerce website- Partnerships with local gyms & KOLs- Product, collaterals, website design- Management of all social media channels & Facebook marketplace- Achievement of high click through rates on ads and low CPC- D2C chatbot selection and set up, and managing customer support - Managing a team for order fulfilment, sales, and customer service. We reached stellar revenue and profit margins within a year of operation.

San Francisco, California, Us

Responsible for acquiring new accounts & managing existing strategic accounts from mid market to enterprise level in Southeast Asia. • 121% achievement for FY2021• Grew book of business by 260%• Largest expansion deal Q3 2021 growing account by >500%

San Francisco, California, Us

Sitecore is a content management system software that empowers companies to drive revenue growth via customer experience. I was responsible for growing Sitecore’s market share in Asia by acquiring and managing customers in the retail, insurance, healthcare and consumer goods industries. • Acquired two major retail logos in the region of total TCV $600,000 USD• Managed the largest insurance client in the region, growing account by >300% in one year; total TCV $1.2 million

Cambridge, Massachusetts, Us

Sales, Marketing and CRM SaaS account management. Focusing on Singapore & Malaysia, I worked closely with mid-size to enterprise companies in the region. Key customers in Automotive, Education, Healthcare, Consumer goods, Fintech and Tech providers. Develop playbook for selling into Malaysia as well as the Install Base, focus on customer centric selling to help companies grow better. Work closely with Customer Success and Renewal teams to develop best-in-class solutions and experience for the customer. Overachieved all targets set, 137% for FY 18 for net new ARR, and over 200% increase in existing book of business. Consistent top performer in APAC. Public speaker at several events:- Exabytes Event 2018 in Malaysia: "Navigating the Digital Marketing Transformation"- Launchpad Malaysia x HubSpot partner event - "How to Improve your Lead Generation & Conversion"- Ran webinar series on Lead Generation strategies in the Tech sector

Cambridge, Massachusetts, Us

• Responsible for developing the business in Singapore and Malaysia as well as other white space/open territories• Overachieved 110% FY 2017• Closed the biggest renewal deal for FY2018 • Promoted to Senior Account Manager within 9 months

Stamford, Ct, Us

• Responsible for handling existing accounts and acquiring new business for the High Tech and Telecom Providers Sector in Hong Kong• Achieved Winners' Circle in 3 months (>130% of annual target). Final achievement of 233% for FY 2015

• Responsible for business development and acquisition of new clients within the IT&T industry in Southeast Asia and Hong Kong • Started the Telecommunications practice from scratch• Managed and mentored Associate Consultant Rising Star Award for APAC 2014Gold Club Winner APAC 2014Consistent >100% across all quarters, including:• 113% of target for 1st quarter in role• 300% of target for 2nd quarter in role• 180% of target for Q1 2015• 100% consistent achievement of Net Promoter Score

New York, New York, Us

New York, New York, Us

Bachelor'S Degree In Social Sciences (Hons), Social Sciences

History With A Focus On Military History

International Marketing