Amelia Waters Email & Phone Number

EDSO Edge advises business leaders at the intersection of AI, Strategy and Operations.We help organizations transform, scale, and accelerate for growth. We also partner with corporations as fractional executives to lead their teams to success. As catalysts and connectors, we align strategy and culture with operations and organization design to create sustained and profitable growth strategies, simple and scalable workflows, engaged and empowered team members, and delighted customers.Our recent initiatives include:* Strategic reset for an educational organization to drive sustained, profitable growth* Customer-centric product design, operational simplification, and revenue scaling for a technology corporation* Product-market fit, business model canvas, strategic planning, and operational leadership for a health-tech start up* Institutional giving development strategy and operational plan for a marine philanthropic organization* Industry scan and content strategy framework to expand an education provider's reach to new markets and customers* Executive coaching for a CEO on stakeholder engagement, communication, and presentation skills* Advised President of a professional networking organization and facilitated Board-level alignment on the development and execution of 3-year strategic plan

Miami, Fl, Us

MyCabinet is the only virtual medicine cabinet empowering individuals and caregivers to manage medications, refills, reminders, drug interactions and health data, with an unparalleled user experience.As fractional Chief Operating Officer, I lead strategic planning and operations for MyCabinet, including management of key enterprise partnerships.

In my free (?!) time, I write science fiction and urban fantasy novels, some of which go on to win awards and appear on the USA Today Bestsellers list. I am committed to helping writers develop concurrently in the art of writing and the science of meeting deadlines. I host writers critique groups and frequently present at writers conferences on powerful product launches, compelling brand marketing, and effective social media advertising.I am a member of the Florida Writers Association, and previously served on their Board of Directors as the Executive Vice President.

Minneapolis, Minnesota, Us

Nice Healthcare is a Series-A B2B Virtual-First comprehensive Primary Care provider offering virtual and in-home primary care, mental health, physical therapy, mobile imaging, labs, and pharmacy services to more than 125,000 patients in 12 states. Nice Healthcare's patient and employee NPS exceeds 90%.As Vice President, Operations, I led the Market Development team in defining and prioritizing market expansion opportunities, including capacity planning and headcount growth. My responsibilities included defining nation-wide partnership strategy and managing key relationships with suppliers, imaging, lab, pharmacy, and phlebotomy partners. I negotiated service contracts and pricing agreements, and analyzed new business lines and partnership opportunities.I also led the Care Coordination team which coordinates patient care, including scheduling appointments, managing referrals and prescription refills for our patients. The Logistics team, responsible for purchasing, warehouse management, and technology inventory management, also reported to me.I prioritized developing technical, management, and leadership skills in my team members through hands-on training and scheduled coaching sessions. I also informally mentored employees in other teams.

Davie, Florida, Us

American Health Associates is the leading provider of clinical laboratory services for the long-term care industry.As Vice President, Strategy and Operations, I successfully managed recruitment, instrument acquisition, and inventory purchases despite extreme worldwide shortage during the COVID pandemic to accelerate the launch and propel the growth of two new molecular laboratories. I also initiated product and pricing discussions with key partners and suppliers, and advised the executive team on product portfolio.When not on the phone tracking down incredibly rare pipette tips, I focused on establishing greater cross-department transparency and accountability. I designed and launched company-wide operational process efficiencies in purchasing, inventory management, logistics, route optimization, fleet management, new account acquisition, and customer profitability assessments.

Plantation, Florida, Us

Magic Leap, Inc. is a Series-G Spatial Computing multinational company. As the Director, Mission Control, I led cross-functional hardware, software, product, and UI/UX teams to design and develop Magic Leap's XR communication and collaboration platforms. I worked alongside the Product Manager to pressure-test business cases and pricing models. I also coordinated with the business development, legal, finance, marketing, and sales teams to pilot and launch solutionsI also partnered with leaders of content teams across multiple Magic Leap locations to be their “voice” at headquarters, to understand and represent their interests, while aligning their deliverables with Magic Leap’s priorities and commitments.In addition to my cross-functional responsibilities, I took on the role of Chief of Staff within Mission Control, managing teams of program directors in the reporting and roll-up of Magic Leap’s key initiatives. I prioritized topics for escalation, and facilitated the weekly executive leadership meeting to align strategy and direct the organization's resources.

Fort Lauderdale, Fl, Us

As the Executive Director of Business Strategy and Learning Innovation, I partnered with business unit CEOs and CLOs to execute Kaplan’s long-term learning strategy across 14 business divisions in the United States, South America, Europe, Asia, and Australia. I also coached CLOs on cascading the learning strategy within their organizations, including influencing their CEOs, managing their teams, setting milestones, and prioritizing initiatives.To deliver our KPIs, I designed and implemented a biannual strategy review processes, metrics dashboards, and communication plans to align Kaplan’s business and learning plans/budgets. The teams evaluated the outcome of L&D by tracking the improvement of quality metrics on large courses across all SBUs. At Kaplan, I tapped into the power of big data. We used the vast amounts of data from our student interactions in online classes to understand the small actions we wanted to engage the students in during the first week of class in order to deliver huge outcomes in student retention.The end result was the dramatic transformation of the corporate culture at Kaplan.

Boston, Massachusetts, Us

At the Boston Consulting Group, I worked across many industries, primarily in strategic planning, operational efficiency, and organization design. Some of my project successes include:• Achieved $210M in annual cost savings in an accelerated 8-week reorganization initiative affecting 50K management level employees in a $40B telecommunications company. Motivated client teams to consider alternative structural designs and capture cost savings through better work planning• Generated $50M in annual cost savings in a service and process simplification strategy for an international $4.3B telecommunications company. Redesigned and implemented key business processes to improve simplicity, stability, accuracy and customer value

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Biology & Philosophy; Graduated With Honors