71 E. Division St. - The Gold Coast Condominium Association1340 N. State Pkwy - 1340 N. State Pkwy Condominium Association (The Original Playboy Mansion)

600 N. Lake Shore Dr. Condominium Association (401 units)• Collaborated with the Property Manager on the full range of the day-to-day administration of the condominium property which included: project management, budget preparation and execution, building operations, facility maintenance and repair, capital improvements, obtaining bids and administering various Association vendor service contracts.• Responsible for the supervision of the engineering, maintenance and janitorial staff while actively following the SEIU Local 1 Union Guidelines.• Carried out the Annual Election per the Association’s Bylaws• Well informed on the Illinois Condominium Property Act and Palm II legislation. • Versed in reading and understanding monthly financials.• Created monthly variance report per the Association’s financials.• Facilitated and implemented Key Fob Access Control project security upgrade plan.• Assisted the Property Manager with the development, implementation and maintenance of personnel and emergency policies, procedures and handbooks.• In charge of in unit remodeling projects.• Planned resident summer and holiday parties with a $30,000 budget annually.• Conducted weekly property inspections to address repairs and to ensure facility cleanliness.• Staff liaison to the Safety and Interior Decorating Committees.• Prepared resident correspondence such as warning letters, flood notices and rule violations after reviewing daily logs and incidents reports.• Skilled in AvidXchange accounts payable software, Jenark software for Community Association Management and ADP software for staff payroll.• Utilized the email marketing software, Constant Contact, to produce the Association’s monthly newsletter.

Harbor Point Condominium Association (742 units)• Collaborated with the Property Manager on the full range of the day-to-day administration of the condominium property which included: project management, building operations, facility maintenance and repair, capital improvements, obtaining bids and administering various Association vendor service contracts.• Responsible for the supervision of the engineering, maintenance, janitorial and door staff while actively following the SEIU Local 1 Union Guidelines.• Versed in reading and understanding monthly financials.• Assisted the Property Manager with the development, implementation and maintenance of personnel and emergency policies, procedures and handbooks.• In charge of in unit remodeling projects.• Staff liaison to the Interior Decorating Committees.• Prepared resident correspondence such as warning letters, flood notices and rule violations after reviewing daily logs and incidents reports.

Managed three Associations- The Lofts at CityFront Plaza Condominium Association (42 units), The Fairbanks at CityFront Plaza Condominium Association (239 units) and The Garage at CityFront Plaza Condominium Association (229 deeded parking spaces).•Oversaw the property and the staff in the absence of the Property Manager.•Weekly duties included monitoring of delinquent assessments, facilitating in unit construction, community room and move out requests, processing invoices, unit owner chargebacks, enforcement of rule violations and various month-end reports.•Developed and maintained knowledge of the property and ongoing projects.•Assisted residents with the closing, selling, refinancing and renting of their unit which included creating paid assessment letters and filling out condo questionnaires. •Proficient in Yardi. •Maintained and established vendor relationships. •Collaborated with the Property Manager to create the annual budget. •Prepared service requests, distributed to maintenance staff and followed up with the resident.•Created the weekly newsletter, forms, memos and notices for the building.•Collected and processed receivables.• Helped the Property Manager with vendor contracts and proposals.•Drafted meeting minutes.•Processed payroll and employee time off.•Coordinated quarterly staff meetings.

•Contributed new music to the website using WordPress.• Attended and reviewed events and festivals which includes onsite coverage through the use of social media channels.• Hired and trained freelance writers; pitched content to writers and analyzed their abilities. Ran a successful internship program with eight interns.•Coordinated and conducted high profile artist interviews including video interviews.• Administered 75+ ticket giveaways throughout the Midwest.• Managed The Dankles’ social media channels including Facebook, Twitter, Instagram and SoundCloud.• Analyzed social media content and managed monthly editorial staff calendar.• Proficient in developing social media marketing campaigns and creating optimal SEO levels.

The Columbian Condominium Association (221 units)•Processed weekly purchase orders and invoices while correctly coding them according to the Association's yearly budget. •Assisted residents with the closing, selling, refinancing and renting of their unit.•Produced property inspection reports monthly through the use of The Inspector application on company iPad.•Facilitated resident work orders with the maintenance staff and building engineer. •Researched, created and edited The Columbian Condominium Association’s quarterly building newsletter as well as forms, guides, notifications and lease expiration reminders.•Corresponded with residents as it pertains to building matters, functions and Board of Directors meetings. •Coordinated resident deliveries and move in/move out arrangements on the office calendar while acquiring proper paperwork and certificate of insurance as needed. •Managed the purchasing of office supplies. •Organized Association documents and records.The Institute of Real Estate Management (IREM) 2014 Property Management Company of the Year.

• Promoted all shows at The MID nightclub through the use of social media, guerrilla marketing and word of mouth. • Sold tickets to React Presents' shows and festivals.• Informed and persuaded future guests into booking wristband drink packages, bottles/tables and champagne tables.

• Organized professional and social events for the township.• Answered phone, fax and email inquiries. • Coordinated and communicated transportation scheduling for township residents.

• Planned and participated in community events, job fairs and fundraisers. • Worked with constituents to address concerns working under the direction of the Representative. • Maintained an office calendar and scheduled meetings with Government officials and constituents. • Oversaw all aspects of general office coordination.

• Responsible for the transportation of Artists from the airport or other locations and bringing them to and from the venue.• On call Staff Assistant to Artist’s Tour Manager• Responsibilities included: artist transportation, shopping for artist, picking up food and other duties under the exclusive direction of the tour manager.• Created dressing room forms, sets and shopping lists based off the riders given to us on behalf of the artist.• Reviewed and revised daily schedule of all Ravinia events and artist transportation manually called “Trax” used by the production department.• Restocked and maintained all production supplies.

• Coordinated building and park rentals.• Administered class registrations.• Answered phone, fax and email inquiries.

• Created customer service packages that will benefit the customer.• Met quotas within the company while helping customers with phone and bill questions.• Provided outstanding customer service through the use of verbal and written correspondents.