I returned to VMG in 2016 as Head of Business Development tasked with supporting the printing side of the business while also setting up new opportunities to drive income. My primary focus in this role has been developing a new picture framing service from scratch. This has included setting up the workshop and pricing system, learning how to frame, as well as recruiting framers and advising clients. I am constantly developing and improving this service and, following the acquisition of new equipment, am currently building a more developed and efficient interaction between the framing and printing departments, with the aim of maximising sales opportunities from both parts of the business.Main responsibilities:• Develop and execute business development strategies to increase new customer base and existing client retention• Understand customers’ printing and framing requirements to deliver bespoke products• Establish pricing structures and negotiate with clients in order to secure and deliver the right deal • Identify and execute opportunities for campaigns and distribution channels that will lead to an increase in sales• Work with technical staff and other colleagues to meet customer needs• Workflow management of the framing department• Client and supplier liaison• Quotations and invoicing • Brief taking, proof-reading, quality control, stock control

Set up and ran my own letterpress business, providing a wide range of bespoke designs for printing products and delivering the highest standard of print craftsmanship. • Liaising with client to ascertain requirements, providing samples and designs for the final product • Design and print stationery products

In addition to my work running my own letterpress business, I also provided creative graphic design services on a freelance basis, building a loyal customer base.• Created and presented original concepts for print projects and product design directly to clients in timely fashion (eg: logos, flyers, posters, business cards, etc)• Coordinate pre-press and printing operations to ensure efficient completion

During my first time at Vizability, I relationship managed over three hundred client accounts for print and design projects from consultation to delivery and follow-ups. I also oversaw the production department (design, pre-press, print, finishing and delivery), ensuring a high standards were always met.Main Responsibilities:• Client and supplier liaison• Workflow management of design and printing departments• Work closely with other departments such as pre-press/design and finishing• Brief taking, proof-reading, quality control, stock control• Design from corporate and wedding stationery to brochures and signage• Quotations and invoicing

- Waitressing for private functions and café.- Managing events including logistics and staff management, for private functions from 15 to 50 guests.- Front of house, including cash handling, hostessing.- Delivering a high standard customer service.

My first role having left university in Portsmouth was in my native France, working for the Parisian fashion house Léonard as a print and colour designer.• Design of print patterns and ranges of colours, for the couture, sportswear lingerie/beachwear, scarves and ties collection • Forecasting trends and colours for France’s commercial and press collections, with search on themes, prospecting on shows such as Première Vision, Indigo, etc• Assisting on developing the design of a new perfume for women