I am a results-driven and highly motivated operations & client success professional with expertise in client services, operations, and project management. I have a proven track record of driving successful operations with an emphasis on client engagement and client satisfaction. RESULTS: I recently oversaw operations and client services for a multi-faceted company (production arm and a VIP concierge arm) to high-net-worth clients ($250MM+), supporting 60+ clients, an operational staff of 10, and deploying budgets of $1-10MM.PEOPLE-CENTERED, COLLABORATIVE LEADER: I am a team leader continually focused on building relationships to achieve highly effective teams, improving outcomes, and increasing productivity CONTACT ME: alijek@gmail.comSpecialties: INDUSTRY SKILLS: ✰ Customer Success ✰ Relationship Management ✰ Client Retention & Satisfaction ✰ Operational Processes ✰ Data & Analytics ✰ Efficiency Improvements ✰ Stakeholder Management ✰ Logistics and Scheduling ✰ KPI Tracking & Reporting ✰ Project Management ✰ Cost Optimization ✰ Cross-functional LeadershipPROFESSIONAL ATTRIBUTES: ✰ Solutions-focused ✰ Organized ✰ Innovative ✰ Proactive ✰ Versatile ✰ Resourceful ✰ Detail-Oriented ✰ Dynamic ✰ Analytical ✰ Strategic ✰ Collaborative ✰ Motivated ✰ Excellent Communication Skills ✰ Self-Starter ✰ Leader ✰ Problem-Solver