Generate daily reports on product deliveries using IT systems (flow, CRM &SharePoint).Manage relationship with suppliers including documentation across varioussystems, ensuring visibility for all key stakeholders.Ensure shipping methods compliance with service level agreement, regulations andsafety standards.Maintain communication between customers and internal stakeholders, managingpotential delays, quality of service and customer satisfaction.Monitor key performance indicators (KPIs) and analyse data to identifyopportunities for improvement and drive operational efficiencies.Maintain accurate records of inventory levels, product movements andcross-checking with external sources for validation.Addressed and resolved customer queries promptly.

I am a qualified Fitness Consultant and Personal Trainer. I Provide support to members and customers using my knowledge in nutrition and training in sport science to improve their fitness levels. As a team player, I proactively take part in smooth running of the gym, making sure that equipment’s are regularly checked and up to date and ensuring compliance with health and safety policy of the centreKey Responsibilities• Customer Service, where I greet and interact with members, demonstrating exercises techniques and offering nutritional advice in order for members to reach their goals. • Delivering and monitoring individual in exercise classes on a daily basis• Administration duties including the use of daily task sheet (DTS) to monitor duties on daily basis and client retention • Using MS Office packages• Undertaking and planning daily gym inductions to new members, where I identify their fitness and nutrition goals. I would then demonstrate and show them how to perform techniques and movements and then create training programmes for members to follow for many weeks. • I-2-1 Personal Training sessions where I write individual session plans for clients, which helps me keep track of their progress, and book them in for future sessions, keep track of my sessions through keep a diary and logging in up to date sessions. • Facility maintenance to ensure smooth running of the gym, ensuring that the facilities and equipment is clean and tidied ready for use and following health and safety guidelines

Worked as a Behaviour Support Officer and Teaching Assistant for Protocol Education Agency. I support teachers and students in class with their work. I also help with the organisation of the class to ensure the smooth running of lessons. I ensure that students are well behaved and focused as well have having and preparing lesson plans for group activities. Key responsibilities Provided 1-2-1 Support, that need extra support with work so that they keep update with work in class and ensuring that they stay on trackProviding physical education coaching, where I use my sports and fitness background to plan physical activities to students, teach and demonstrate sporting movementsAssisting in running after school clubs, by organising activities and games for students where they could take part and socialise with other studentsAdmin Duties which involved planning sessions, helping the teaches to file , organise group work exercises

Working at Camp America USA in the summer of 2014, I gained a valuable work experience abroad. I worked as a summer counsellor and coordinator and assisting the camp directors. In this role I helped organised day to day activities with other camp counsellors over the course of the summer. I perform camp site maintenance role and helping to set up ready for the campers. I also helped in organising sport competitions, day camps, and camp parties.Key responsibilitiesLead hikes to outdoor and overnight camping sites, we set up camp fires, food and tentsLearned and demonstrated camp games and making the experience fun-filled of fun and safe.I provided constant Health and safety checks of all camp sites, perform regular audits to ensure , beds and tents were in good working conditions and in doing helped me keep track of what needs to be updatedAssisting the camp director in overseeing daily activities, making sure that activities ran smoothly everyday, providing answer to enquires from campers and overseeing health and safety issues.

This was a temporary administrative role that occurred only during term timesKey responsibilities include:ID Card operationKeeping records of daily appointmentsCoordinated schedules and meetings Photocopying and PrintingData Entry.Answering phone callsCustomer service

Over 800 hours of coaching and leading activities and fun games. Working with young and elderly people. Organised events and competitions

Trained and played for the Grays College Team, supplemented with full time studies

Playing full time football and training, supplemented with College Studies