Amer Eassa Email & Phone Number

Gallatin, TN, US

214 W Huron St Chicago, IL

• Supported 5,000+ employees with hardware and software issues as part of a team of 40.
• Managed software updates, repaired and reimaged device migrations company-wide.
• Responded to platform outages and restored services.
• Educated users on password management and MFA security.
• Provided remote and on-site A/V support for meetings and events.
• Enhanced cybersecurity awareness through training on malware prevention.

• Managed property acquisitions, sales, and leases for commercial and residential projects.
• Oversaw project timelines, budgets, and contractor performance to ensure on-time delivery.
• Coordinated with stakeholders and clients to align project goals with business objectives.
• Handled vendor negotiations and contracts, securing favorable terms for projects.
• Ensured regulatory compliance and managed property inspections and permits.
• Increased property value through strategic improvements and renovations.

Elmhurst, IL

• Consistently achieved 6%+ quarterly sales goals through effective product referrals.
• Delivered excellent customer service and promoted bank products for sales referrals.
• Maintained compliance with banking policies and balanced cash drawers daily.
• Built strong relationships with customers, clients, and colleagues.
• Assisted the assistant manager with scheduling, reporting, and daily operations.
• Identified customer needs to cross-sell bank services, increasing product penetration.

Countryside, IL

• Ranked in top 3 sales performers, achieving 97.3% customer service index for three consecutive months.
• Supported and mentored new sales associates according to corporate guidelines and dealership standards.
• Sold new and pre-owned vehicles, delivering excellent customer service and meeting sales quotas.
• Matched subprime customers with suitable vehicles to secure loan approvals.
• Completed yearly certifications on all new vehicle models.
• Maximized profitability by up-selling finance products during transactions.