Amer Eassa Email & Phone Number

Gallatin, Tn, Us

214 W Huron St Chicago, Il

Supported 5,000+ employees with hardware and software issues as part of a team of 40.• Managed software updates, repaired and reimaged device migrations company-wide. • Responded to platform outages and restored services. • Educated users on password management and MFA security. • Provided remote and on-site A/V support for meetings and events. • Enhanced cybersecurity awareness through training on malware prevention. • Trained and onboarded new IT team members. • Managed access controls using OKTA and DUO for secure authentication.

• Managed property acquisitions, sales, and leases for commercial and residential projects.• Oversaw project timelines, budgets, and contractor performance to ensure on-time delivery.• Coordinated with stakeholders and clients to align project goals with business objectives.• Handled vendor negotiations and contracts, securing favorable terms for projects.• Ensured regulatory compliance and managed property inspections and permits.• Increased property value through strategic improvements and renovations.

Elmhurst, Il

Consistently achieved 6%+ quarterly sales goals through effective product referrals.• Delivered excellent customer service and promoted bank products for sales referrals. • Maintained compliance with banking policies and balanced cash drawers daily. • Built strong relationships with customers, clients, and colleagues. • Assisted the assistant manager with scheduling, reporting, and daily operations. • Identified customer needs to cross-sell bank services, increasing product penetration. • Consistently exceeded quarterly sales targets through targeted referrals and proactive engagement. • Recognized as a top performer in customer satisfaction and sales conversion.

Countryside, Il

Ranked in top 3 sales performers, achieving 97.3% customer service index for three consecutive months.• Supported and mentored new sales associates according to corporate guidelines and dealership standards. • Sold new and pre-owned vehicles, delivering excellent customer service and meeting sales quotas. • Matched subprime customers with suitable vehicles to secure loan approvals. • Completed yearly certifications on all new vehicle models. • Maximized profitability by up-selling finance products during transactions. • Built strong customer relationships, leading to repeat business and client referrals.