● Developed comprehensive project plans, including timelines, budgets, and resource allocation to ensure successful project delivery● Managed a cohesive project from concept to execution ● Facilitated relationships between client, architects and contractor ● Identified, assessed, and mitigated project risks, implementing contingency plans to minimize impact on project outcomes● Established and tracked key performance indicators (KPIs) to measure project success and drive continuous improvement● Coordinated with external vendors and contractors, ensuring timely delivery of services and adherence to contractual obligations ● Cultivated strong relationships with stakeholders, including investors, board members, and clients, to enhance trust and alignment with business objectives

● Anticipate, identify, and understand client's requirements and work closely with the sales team to develop selling strategy within the target accounts – Created and delivered effective presentations and sales tools for the sales team● Discovery - Working with the sales team and their prospects to identify and understand the client’s business architecture and work closely with the sales representatives to develop sales strategy within the target accounts. Conduct interviews and gather information to identify business and operational issues that can be uniquely addressed by Acumatica ERP● Propose Solution - Use the discovery information and Acumatica ERP product knowledge to develop a proposed solution for all identified business issues● Solution Presentation - Using actual software configurations and/or conceptual illustrations, demonstrate how the Acumatica ERP solution satisfies the identified business needs and work on gap analysis● Help prepare sales teams/partners in doing costings and in customizing of technical submittals and quotations, service agreements and tenders within set deadlines when needed and highlighting the USP’s of our products and how they can add value to the organization● Client training and UAT testing for ERP and CRM software● Respond to prospective customer inquiries including RFP, RFI, RFQ

•Directed enterprise pre-sales function for the Canadian market for ERP, MRP, CRM, POS, WMS, Payroll and HCM Applications for small to medium clients (<$3M)•Provided technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions to support pre-sales activities in the assigned market (value approximately $5M in sales)•Functioned as technical expert and consultant to develop and propose solutions typically ranging from $50K-$150K, to meet the technology and business requirements of assigned customers•Communicated with clients (IT Managers, Finance Managers, CFOs, VPs, Managing Directors and Owners) to identify needs and goals; gathered requirements, prepared RFPs, developed sales collateral, and delivered pre-sales technical presentations/demos•Partnered with Sales; recommended product solutions, prepared project specifications, assisted in budgeting and project costing, anticipated and pre-emptively resolved project issues, and ensured timely and effective implementation, resulting in improved collections •Coordinated with Sales Managers weekly; reviewed potential business opportunities to recommend and determine effective product demos or technical support required to close sales and attain business targets•Performed market analysis, worked closely with vendors, researched and recommended new product evolution to remain current; helped develop company from bookkeeping software to full ERP software provider •Partnered in the development of a mobile app enabling clients to remotely view reports and authorize documents; assisted in developing a product catalogue for e-commerce clients•Compiled and presented weekly Sales Opportunity Reports, Client Requirement Reports, and Implementation Status Reports to Executive Vice President and Vice President •Supported Implementation Team by ensuring alignment with Business Requirements Document, delivery timelines, and on-time Certificates of Completion.

•Managed 2 teams totaling 8 staff responsible for the enterprise pre-sales function for ERP, MRP, CRM, POS, WMS, Payroll and HCM Applications for the UAE market•Supported sales to organizations with revenues up to CAD $30M•Key contributor at Gitex – one of the largest IT exhibitions in Gulf Cooperation Council (GCC) – delivered technical pre-sales presentations to potential partners and clients•Performed requirements gathering, demonstrated effective solutions; articulated cost-effective value propositions to address both technical and business needs to existing and potential new clients•Planned and delivered Proofs of Concepts and responded to RFI/RFPs •Kept abreast and analyzed changing market and product requirements; provided feedback to Product Development and recommended innovative enterprise solutions•Awarded Employee of the Year for outstanding support of sales team by attaining the highest number of completions, enabling sales team to quickly attain and subsequently exceed their targets.

•Increased territory sales by 12% annually; consistently attained 100% of sales target (CAD $600K)•Expanded business by developing new clients in the UAE market through direct calling and through partners, and participating in trade shows•Drove market penetration; opened new vertical in education sector and introduced new products •Provided diligent key account management, relationship development; led effective contract negotiations with partners and clients and ensured timely order fulfillment ERP, MRP, CRM, POS, WMS, and Payroll Applications•Conducted product training to new Sales Representatives, Dealers, Resellers•Supported dealers and partners by providing technical advice and business requirements gathering at client sites, and completing RFPs.