Amer Faraj Email & Phone Number

Florida, United States

-Assisted in the implementation of computer networks (e.g. internet, webmail, FTP servers, VOIP phone systems, security, antivirus, spyware, etc.) for ensuring availability of services to authorized users and ensuring effective and efficient use of operating system -Assessed incidents, complaints, and/or accidents and resolving or recommending a.

-Customer service -Provide customers technical assistance -Documenting calls -Selling products -Creating and editing trouble tickets -Remotely accessing computers, modems, and routers for troubleshooting -Assisting and mentoring other team members

Florida, United States

-Customer service-On call repairs -Phone and computer troubleshooting with diagnostics -Structure Cabling and repair -Device maintenance  Computer repair -Establishing, repairing, and implementing networks -Active directory with group policy management

- Closing the produce section- Training Team Members- Floral- Prepping and stocking produce- Cut Fruit- Spoilage- Creating tags and signs- Cleaning and maintenance of our orange juice machine- Logging temperatures- Customer service- Unloading trucks- Answer phone calls

- Closing and opening the cafe independently- Cleaning the cafe- Customer service- Prepping and cooking food- Operating cash registers- Bagging- Training team members

Associate Of Arts - Aa, Information Technology, A

-Started with Dual Enrollment while attending School for Advanced Studies -Completed Cisco Certified Network Associate Routing and.

High School Diploma, A

Activities and Societies: Dual EnrollmentGraduated with Superintendent’s Diploma of Distinction and Cum Laude

Ccna, Information Technology, A

Training center that provided practical hands on experience on routers, switches, and other networking devices to support education and.